Bookings & Scheduling Coordinator
Location – Stratford, London (Office based)
About Showforce
Showforce are an award-winning global events company that work on television shows, theatre productions, festivals, conferences, and exhibitions supporting some of the most recognised names in the entertainment industry. Working for us is hard work but extremely rewarding. It offers good career progression and travel. This is an exciting opportunity to join our team. Showforce are looking to add a booking and scheduling coordinator on a fixed term contract for the 2025 events season.
Roles and Responsibilities
- Liaise with Account management team to understand booking requirements for each event
- Booking event crew onto shifts using the CRM, liaise with Operation manager, Crew managers for suggestions.
- Building relationships with new and existing event crew, to understand their strength and weakness.
- Book the event crew based on logistics, availability and depending on the Crew chief feedback reports.
- Keeping event crew updated on any shift changes and ensure everyone has got the shift details before end of the day.
- Ensure that crew are aware of their schedules in advance and address any conflicts or issues promptly.
- Provide solutions to accommodate last-minute changes.
- Ensure the jobs are updated in CRM, well maintained.
Requirements
Requirements -
- Previous experience in Admin/booking and scheduling role (Preferable)
- Experience using a CRM system(Preferable)
- Confident and professional phone manner.
- Excellent organizational skills with strong attention to detail
- Ability to work under pressure and meet tight deadlines
- Comfortable working in a fast-paced environment
- Good knowledge of Logistics in London
- Punctual and reliable
- Strong communication skills
- Ability to work well in a team
- Flexible approach, with willingness to work out of hours and weekends on call (Rota basis)
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