Outbound Account Executive

Job Description

Candidate Engagement Account Executive

Department: Training Sales

Location: Hybrid (2 days per week in London office)

Hours: 37.5 hours per week

Salary: £30,000–£35,000 + OTE £8,000–£10,000

About the Organisation

A leading national training provider dedicated to transforming careers and supporting businesses through high-quality training, apprenticeships, and professional development programmes. With over 20 years’ experience, the organisation delivers IT, digital, HR, and professional skills training, supporting thousands of learners across the UK.

The provider focuses on practical, employer-led programmes, helping learners gain industry-relevant skills, recognised qualifications, and confidence to succeed in the workplace. With a collaborative and supportive culture, they empower individuals and organisations to thrive.

Role Overview

This is an outbound, target-driven sales role where you will build and maintain relationships with potential clients and self-funded learners to drive new business for CPD, Short Courses, and digital programmes.

You will create opportunities through proactive outreach, converting leads into enrolments, and supporting learners and clients throughout their journey. This role combines business development, candidate engagement, and account management , ideal for someone motivated by results and passionate about helping learners achieve their professional goals.

Key Responsibilities

• Achieve activity and revenue targets, including outbound calls, meetings, webinars, and learner enrolments.
• Build and maintain strong relationships with prospective clients and learners.
• Generate and convert leads from outbound campaigns, referrals, and other sources.
• Confidently present and sell the full range of training programmes.
• Manage the full enrolment process, ensuring accuracy, compliance, and a positive learner experience.
• Identify cross-sell and upsell opportunities to maximise learner and client engagement.
• Maintain CRM records and provide accurate forecasting.
• Collaborate with marketing teams to optimise lead generation campaigns.
• Support learner and client retention through proactive communication and follow-ups.
• Champion the brand in all communications and engagements.
• Mentor colleagues where appropriate and contribute to team objectives.

Candidate Requirements

Essential Skills & Experience:

• Proven experience in B2B or B2C sales, business development, or candidate engagement.
• Strong interpersonal, verbal, and written communication skills.
• Experience working to KPIs and structured processes.
• Competent in using CRM systems
• Confident, professional, and engaging approach.
• Self-motivated, target-driven, and solutions-focused.
• Ability to influence others and build lasting relationships.

Desirable Skills & Experience:

• Experience within education, training, apprenticeships, or work-based learning.
• Knowledge of digital, IT, HR, or professional development sectors.
• Experience with payment collection and post-sale client support.

General Skills:

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Highly organised, adaptable, and proactive.
• Collaborative team player who thrives in a fast-paced environment.

Why Join this company?

• Hybrid and flexible working
• Competitive salary with achievable OTE
• Work in a fast-growing training and digital skills sector
• Supportive, collaborative, and values-driven team environment
• Opportunities for professional development and career progression

Additional Information

• All roles subject to DBS checks.

For more information, please contact Simon Atkins on 07894 752230.