Senior Account Manager

Hi 👋 We’re Legl.

Legl is building the operating system for modern legal services.

We help law firms and regulated businesses replace manual, fragmented workflows with intelligent software from client onboarding and compliance to payments, risk, and reporting.

Legal work is high-stakes. It’s regulated, complex, and deeply human. The software supporting it has historically been slow, manual and brittle. We believe it doesn’t have to be that way.

We’re backed by leading European venture investors (Series B), scaling quickly, and partnering with over 350 law firms including 40 of the UK’s top 200. We’re now entering our next phase of growth.

And that growth doesn’t just come from new logos. It comes from deepening partnerships.

We’re looking for a Senior Account Manager who is commercially sharp, structured in their approach, and motivated by building long-term, high-value customer relationships.

How We Work

At Legl, ownership sits with people, not functions. We move quickly, prioritise clarity over noise, and care deeply about customer outcomes.

Our revenue growth strategy is simple:

• Deliver meaningful value.

• Expand that value.

• Build durable, long-term partnerships.

The Account Manager team plays a critical role in that motion. Expansion isn’t reactive it’s intentional, structured, and disciplined.

What You’ll Do

As a Senior Account Manager at Legl, you will own expansion across a defined book of customers.

You’ll operate as the commercial engine of our install base identifying growth opportunities, building executive relationships, and converting product adoption into measurable revenue expansion.

Specifically, you will:

• Own expansion revenue and Net Revenue Retention (NRR) across your accounts

• Drive cross-sell and upsell of new products, modules and use cases

• Run a disciplined, MEDDIC-led sales process on every opportunity

• Multi-thread across users, champions, decision-makers and economic buyers

• Lead focused discovery, QBRs/EBRs and commercial conversations

• Build and maintain simple, clear account growth and risk plans

• Partner closely with Customer Success, Product and Marketing on expansion plays

• Maintain accurate pipeline hygiene and reliable forecasting

You won’t just manage accounts you’ll grow them.

You’ll be trusted to own your number and expected to operate like a top-tier commercial professional.

This Role Is a Great Fit If…

• You’ve sold B2B SaaS into an existing customer base

• You have a track record of cross-sell, upsell or renewal success

• You’re comfortable running MEDDIC (or a similar structured methodology)

• You quickly connect product capability to commercial customer outcomes

• You’re confident with senior stakeholders and non-technical users alike

• You’re organised, proactive and strong at prioritisation

• You enjoy collaborating closely with Customer Success and wider GTM teams

• You’re ambitious and motivated by targets, growth and performance

This Role Is Not a Great Fit If…

• You prefer reactive account management over proactive expansion

• Sales process discipline feels restrictive rather than empowering

• Forecast accountability feels uncomfortable

• You’d rather operate independently than in tight GTM collaboration

• You’re motivated by activity rather than revenue impact