Hall Managers Summer 2026 (Residential / live in role)

Join our winning team of global superstars in summer 2026

Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn English whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.

The Hall Manager is responsible for the efficient management of all facets of accommodation in Centre; this includes allocation (to regulatory standards of Welfare), damage inspections/reporting and accurate record keeping of occupants.

Key Responsibilities:

• Promoting and safeguarding the welfare of students for who you are responsible and with whom you come into contact

• Maximise student and Group leader satisfaction by ensuring their experience meets or exceeds their expectations

• To ensure the centre operates to the highest standards of relevant Health & Safety, safeguarding, HR practices

Specific duties include:

• To meet and greet students upon arrival and to show them to their accommodation

• To provide site tours and orientation for new staff and students

• To establish a rota to ensure students are in their rooms and lights are out by 23.30 pm

• To have ultimate responsibility for your hall in terms of safety and welfare duties

• To carry out 24-hour duty on a rota basis with other managers

• To deal with any complaints or problems relating to accommodation

• To maintain & submit weekly records of room allocations

• To sell travel cards to clients and keep records of all income from travel cards (UCL Only)

• To update notice boards in the Halls and taking boards down at the end of summer

• To report any maintenance issues to the college staff

• To ensure damages are kept to a minimum and to follow procedures for damage that has occurred

• To ensure that standards of cleanliness are kept up by the college reporting complaints to the Centre Manager

• To ensure that an excellent working relationship is maintained with the university representative

• To collect damage deposits on student arrivals

• To carry out residential supervision duties, including meal and bedtime supervision

• To assist with student lost key and accessing student’s rooms

Please be aware that the role may/will have different specifics suited to the needs of the specific Centre that may extend beyond these duties

Qualifications & Training:

• Educated to A level or equivalent (Essential)

• Valid First Aid Certificate (Desirable)

• Safeguarding Level 1 and 2 (Desirable)

Essential criteria:

• Office/administration experience

• Experience in a role involving organisation/logistics/travel

• Ability to deal with complexity and resolve problems and issues

• Ability to work under pressure, multitask, prioritise tasks and meet tight deadlines

• A high degree of IT competency: Outlook & MS Office (specifically Excel)

• Excellent organisational and planning skills

Desirable criteria:  

• Experience working with juniors

• Excellent organisational and planning skills

• Ability to deal with and resolve complex problems and issues

• An excellent understanding of Excel

• Excellent organisational and planning skills

• Ability to work under pressure and meet tight deadlines

Personal Attributes:

• Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people

• Demonstrates emotional resilience in working with challenging behaviours

• Demonstrates a positive attitude to the use of authority and maintaining discipline

• Demonstrates an exceptional level of attention to detail

Working Week:

• 6 days* out of 7 (1 day off per week)

Remuneration:

Gross weekly pay: From £778.57

(Basic weekly pay: £694.72 + holiday pay: £83.85) FREE Full board residential accommodation included

Disclosure and Barring Service:

If you do not have a valid Enhanced DBS and are not subscribed to the DBS update service, we will need to apply for a new Enhanced DBS for you.

Equality and Diversity: Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.