Strategic Account Manager

At Corsearch, we are dedicated to creating a world where consumers can trust the choices they make.

As a global leader in Trademark and Brand Protection, we partner with businesses to safeguard their most valuable assets in an increasingly complex digital environment.

Our comprehensive solutions, powered by AI-driven data and deep analytics, enable brands to establish, monitor, and protect their presence against infringement and counterfeiting.

Why Choose Corsearch?

• Innovative Solutions : We combine cutting-edge technology with expert judgment to deliver market-leading services in trademark clearance, brand protection, and anti-counterfeiting.
• Global Impact : Trusted by over 5,000 customers worldwide, including 73 of Fortune's Top 100 companies, our work has a meaningful impact on businesses and consumers alike.
• Collaborative Culture : With a team of over 1,900 professionals across multiple global offices, you'll be joining an inclusive environment where diverse perspectives thrive.
• Mission-Driven Purpose : Our commitment to protecting consumers and their trust in brands drives everything we do, making Corsearch a force for good in the world.

✅The Role

At Corsearch, our top-tier client relationships are paramount . We're seeking an exceptional and highly experienced Strategic Account Manager to manage and grow our most critical, Tier 1 customer accounts. This pivotal role requires a proactive, strategic thinker with a deep passion for Corsearch, our innovative products and services, and most importantly, an unwavering commitment to the success of our key clients.

You will operate in a flexible work environment with the ability to work remotely, while also having the opportunity to travel frequently for high-impact client meetings, industry events, and to join influential committees. This role demands a commitment to advocating for brand owners, and the legal firms supporting them, and a keen understanding of emerging industry trends that could significantly impact your clients' intellectual property strategies.

✅Responsibilities and Duties

• Own the strategic commercial relationship for a select book of approximately 10-15 Tier 1 enterprise customers , with an acute focus on maximizing retention and accelerating revenue growth .
• Serve as the primary strategic point of contact and trusted advisor for your assigned Tier 1 accounts, driving towards aggressive gross renewal, upsell, and cross-sell targets.
• Cultivate and sustain executive-level relationships with key stakeholders within your portfolio, including C-suite executives, legal counsel, and procurement leaders.
• Develop and execute comprehensive account plans for each Tier 1 client, outlining strategies for long-term partnership, value realization, and expansion.
• Achieve and exceed assigned revenue targets by collaborating strategically with internal partners (e.g., product, legal, marketing, professional services) to ensure optimal customer usage, satisfaction, and deep integration of Corsearch solutions.
• Proactively identify and mitigate risks within your Tier 1 accounts, developing and implementing detailed risk mitigation plans with clear actions and accountability.
• Lead complex contract negotiations and manage the full annual customer contract and renewal lifecycle, ensuring maximum annual recurring revenue (ARR) and favorable terms.
• Drive significant annual price increases through effective value articulation and strategic negotiation.
• Identify, develop, negotiate, and convert substantial new upsell and cross-sell opportunities by understanding client strategic initiatives and pain points.
• Conduct regular, in-depth Executive Business Reviews (EBRs) , presenting strategic insights, value delivered, and future roadmap alignment.
• Deeply understand each Tier 1 customer’s fiscal year, budget cycles, long-term strategic objectives, and their complex contract and procurement processes.
• Maintain impeccable and timely records in Salesforce.com and other support tools, ensuring accuracy and relevance for strategic decision-making and forecasting.
• Provide accurate and insightful weekly, monthly, and quarterly revenue forecasts for your strategic accounts.
• Collaborate closely with the sales leadership and other commercial team members to identify and capitalize on enterprise-wide opportunities within your Tier 1 account base.
• Stay comprehensively informed about all major product updates, new features, and industry developments, effectively articulating their strategic value proposition to your clients.
• Clearly and concisely communicate the progress of strategic initiatives and campaigns to both internal executive stakeholders and external client leadership.

✅Essential

• Minimum of 7+ years of progressive experience in B2B Strategic Account Management or Enterprise Sales, with direct commercial responsibility for large-scale renewals and significant growth within a named account portfolio.
• Demonstrated expertise in Intellectual Property (IP) or Trademark Solutions is mandatory, with a proven ability to discuss complex IP challenges and solutions at an executive level.
• Extensive experience in frequent, high-level, customer-facing interactions and presentations to senior leadership.
• Exceptional track record of consistently meeting and exceeding multi-million dollar revenue targets and driving significant year-over-year growth in strategic accounts.
• Ability to articulate highly complex solutions and construct compelling, data-driven business cases that resonate deeply with C-suite and legal department decision-makers.
• Superior research, problem-solving, and analytical skills , with the ability to dissect complex client challenges and propose innovative solutions.
• Proven ability to create clear, concise, and impactful messaging that effectively articulates and promotes the business use cases of new and evolving technology for enterprise clients.
• Extensive experience delivering impactful business cases, comprehensive strategic account plans, and regular Executive Business Reviews (EBRs).
• Highly collaborative and influential , with the ability to lead and orchestrate cross-functional teams (e.g., legal, product, marketing, services) to serve client needs and drive account success.
• Expert-level knowledge of enterprise procurement processes, contract law, and advanced negotiation strategies for large-scale agreements.
• Advanced problem-solving and analytical skills with a strategic mindset.
• Formal training and practical experience with MEDDIC, MEDPICC, or similar enterprise sales methodologies highly preferred.
• Willingness and ability to travel approximately 35-50% to meet with Tier 1 clients and attend key industry events.

Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Together, we are working proactively to build a workplace where everyone can belong and be at their best selves. Together, we make an Impact.