Accounts & Business Services Manager - Business Management

Job Title: Accounts & Business Services Manager – Business Management
Location: Hybrid Working – London N3
Working Hours: Monday to Friday, 35 hour week (Flexitime)
Reporting to: Accounts & Business Services Associate Director
Direct Reports: Accounts & Business Services Assistant Manager, Senior, Semi-Senior

Salary: £65,000 - £75,000

About BKL

BKL is a Top 40 accountancy and advisory business supporting a diverse client base, from entrepreneurs and high-net-worth individuals to ambitious owner-managed businesses and multinational groups. With a legacy spanning over 130 years, we’ve evolved into a modern, purpose-driven business that balances profit with impact.

We are proud to be a certified B Corp, reflecting our commitment to sustainability, transparency, and responsible governance. As a member of DFK International, we support clients locally and internationally with cutting-edge expertise and a personal touch.

We believe all clients deserve the same level of care, innovation, and excellence.

About the Team

You’ll be joining the Business Management team within the Music, Media & Entertainment pod, a group of 5 that sits within a wider team of 17. This group is part of our largest Service Line, ABS (Accounts & Business Services).

The team works closely with entrepreneurs, high-profile individuals, their advisers and more, supporting them with a range of specialist music, sport, media and entertainment issues, including contracts, tour budgeting accounting, and VAT.

Your Opportunity

The role of a Manager is to lead the delivery of ABS services, ensuring full compliance with relevant standards and statutory requirements. Fully established as a portfolio manager, the Manager has demonstrated strong portfolio management skills, with their portfolio growing in both size and financial value. The Manager is now heading up the Pod, taking overall responsibility for its performance and driving initiatives for team development and collaboration. Recognised as a go-to person within the department for specific sector specialisms or technical areas, the Manager is also the main contact for clients, providing high-level advice and strategic guidance. 

How You’ll Make a Difference

In this role, you will:

Technical

• Ensures accuracy and completeness across all client outputs.

• Reviews tour accounts, VAT returns, and year-end files.

• Provides technical guidance on complex accounting or compliance matters.

• Advises clients within scope and flags when specialist input is needed, including liaising with royalty consultant re audits or non-UK tax specialists

• Leads adoption and correct use of systems and tools across the team

• Reviews workflows and reporting to improve efficiency and data accuracy

• Manages and reviews the data work that is managed through Karbon ensuring that the data is reliable and up to date

• Identifies processes gaps and drives systems improvements

• Oversees pod-level metrics and understands key financial indicators

• Owns personal CPD compliance and professional development

• Actively engages in internal and external learning to strengthen leadership and technical skills

• Seeks and applies feedback to grow in role

• Monitors CPD progress within the pod to ensure compliance, without owning others development plans

Quality

• Drives high standards and timely delivery across the pod’s client portfolio

• Uses coaching and review points to improve output quality

• Plans ahead for peak periods and ensures realistic timelines and resourcing

• Delegates effectively across the team based on skills and capacity

• Personally, manages complex or sensitive client work

• Tracks key deliverables and intervenes early to remove blocker

• Balances direct delivery with oversight and team enablement

Communication

• Communicates clearly and confidently with clients and internal stakeholders

• Delivers feedback constructively in both structured and informal settings

• Leads team meetings and shares updates from leadership or technical sessions

Collaboration and Teamwork

• Builds collaboration across pods and wider team to solve shared challenges

• Leads cross-functional or departmental initiatives

• Fosters a culture of openness, trust and shared responsibility

• Offers hands-on support where resources or expertise is needed

Client Relationship Management

• Manages end to end client relationships across the portfolio

• Leads conversations around scope, fees and service levels

• Identifies evolving client needs and responds proactively

• Ensures consistent, high-quality service aligned with client expectations

Ethics and Professional Conduct

• Sets and upholds strong standards of ethics, confidentiality and compliance

• Acts quickly and transparently when issues arise

• Holds others accountable to professional conduct and firm values

• Models integrity in all internal and client-facing interactions

Leadership and Mentoring

• Leads 1:1s, pod meetings, and regular coaching conversations

• Oversees performance reviews and supports career development planning

• Coaches team members to become independent problem-solvers

• Shapes a growth-minded culture through resilience, curiosity and openness

You’ll Be Ideal for This Role If You Have:

Experience  

• Typically, 6+ years of accounts and business service experience, with several years in a managerial role 

• Managing a portfolio with a focus on profitability within the ABS function  

• Representing the firm externally and contributing to its strategic growth  

• Several years’ experience within a managerial role

Skills  

• Strategic thinking and commercial acumen  

• Strong leadership and team management skills, with experience developing high-performing teams  

• Excellent stakeholder management and ability to build lasting client relationships  

• Business development capabilities, including identifying new opportunities and driving growth  

• Ability to handle complex and high-profile engagements  

Qualifications 

• ACA / ACCA qualified (or equivalent) with significant post-qualification experience. 

We know you have a lot to offer, which is why we give you the freedom to thrive, no matter who you are or what your background is.

Our Values

At BKL, we live by five core values:

• Think Big – Be curious, brave, and open to new ideas.

• In It Together – Collaborate, care, and build an inclusive culture.

• Take Pride – Strive for excellence and believe in your impact.

• Do the Right Thing – Act with integrity, honesty, and fairness.

• Enjoy It – Bring your whole self to work and have fun doing it.

Working With Us: Your Benefits, Wellbeing & Development

At BKL, we’re committed to creating a people-first workplace where everyone can thrive. We offer a carefully curated benefits package, wellbeing support, and meaningful development opportunities that empower you to grow your career.

Snapshot of our Benefits Package

We’ve designed a flexible, sustainable set of benefits to support your life at work and beyond:

• Private Medical Insurance (PMI) – including mental health cover, hospital treatment & 24/7 GP access

• Health Cash Plans – covering everyday costs like dental, optical & physiotherapy and an Employee Assistance Programme

• Pension scheme – helping you save for retirement in a tax-efficient way

• Group Life Assurance – peace of mind with financial protection for your loved ones

• Cashback & savings portal – discounts across hundreds of high-street and online retailers

• Cycle to Work Scheme – spread the cost of a new bike and accessories tax-free

• Electric Vehicle Scheme – sustainable transportation options that include roadside support and servicing

• Free Mortgage Advice – expert guidance for your home-buying journey

• Season Ticket Loan – support with travel expenses

• Enhanced Family Leave – generous leave policies for family-related needs

• Holiday Entitlement – generous entitlement which increases with promotion

Development & Growth

We don’t just offer jobs, we support careers:

• Clear development pathways and progression frameworks

• Professional qualifications support – including study time and funding

• Internal mentoring, coaching, and buddying schemes

• Leadership development programmes to help you grow with us

• Regular check-ins and performance conversations – driven by your goals, not just metrics

Take Your Next Step

Ready to grow your career with a company that balances ambition with purpose? Apply today and discover how far you can go at BKL.

Our recruitment process typically involves three stages:

1. An introductory Teams call with our Talent Acquisition team.

2. A first-stage interview with two team members.

3. A final interview at our London office, including a tour to give you a feel for our working environment.

Compliance & Equal Opportunities

In addition to the responsibilities listed above, you will be required to undertake GDPR training in order to fully understand the regulations and ensure all work is carried out in a compliant manner.

As part of any recruitment process, BKL collects and processes personal data relating to job applicants. BKL is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

BKL is an equal opportunities employer and positively encourages applications from suitably qualified candidates eligible to work in the UK.

We know you have a lot to offer, which is why we want to give you the freedom to thrive no matter who you are or what your background is. You will have every opportunity to use your creativity in how you approach your work and the support to innovate.

Inclusion, diversity, and talent development are a fundamental aspect of who we are, and we welcome applications from candidates who share and champion these values. You will play an integral part in helping to make BKL a great place to work with a sense of belonging for everyone.

High challenge, high support
If you enjoy problem-solving and a fast-changing environment, you will thrive in this role.

As in all BKL roles, you will be able to take a flexible approach: balancing independent work with teamwork, and remote working with time in the office with colleagues.

You can get an insight into life at BKL here .

We’re proud to be one of the few Certified B Corporations in the accountancy sector. In joining us, you’ll become part of a business that’s committed to balancing profit and purpose.

Take your next step
If this sounds like the role for you, we’d be delighted to discuss the career you could build at BKL.

By applying, you consent to the processing of your personal data for recruitment purposes, in line with UK GDPR. Your information will be used securely, only for recruitment, and won’t be shared without your consent. For details, see our Privacy Policy - BKL