Financial Research Publishing Specialist

Financial Research Publishing Specialist

Salary: 46000 per annum pro rata
Location: London EC1A
Contract: Six-month fixed-term full time
Hours: 37.5 hours per week
Working Pattern: MondayFriday 9:00am5:30pm (1-hour unpaid lunch)
Work Model: Fully onsite

About the Role

As a Research Associate Publisher II you will play a critical role in the delivery of high-quality time-sensitive research publications for a global financial services client. Operating within a Williams Lea team of nine across London Hong Kong Tokyo and India this role is central to ensuring research publications are produced quality-controlled and distributed accurately compliantly and on time.

The position is heavily delivery-focused with approximately 70% of time dedicated to business-as-usual (BAU) publishing activities and 30% to change UAT and technology initiatives. Pre-deal publishing is a core and business-critical component of the role and occurs frequently requiring precision speed and sound judgement.

Once trained the successful candidate will be trusted to make day-to-day operational decisions independently escalating issues appropriately while maintaining ownership of outcomes.

Key Relationships & Scope

• Daily collaboration with Research Analysts Operations Technology teams and offshore partners
• Close partnership with the onshore publications team across EMEA and APAC
• Primary regional focus on EMEA while contributing to global consistency of service
• Regular interaction with senior stakeholders to ensure service standards and expectations are met

Key Responsibilities

Operational Delivery

• Support Research Analysts in the authoring formatting and publishing of research reports across end-to-end workflows
• Manage and execute high-volume time-critical pre-deal publishing including preparation of client lists entitlement checks and coordinated distribution
• Monitor workflows priorities and handoffs across onshore and offshore teams to ensure deadlines quality and SLAs are consistently met
• Perform rigorous quality control proofing and compliance checks to ensure accuracy consistency and adherence to publishing standards
• Make informed operational decisions daily to maintain service excellence escalating where appropriate

Change UAT & Continuous Improvement

• Actively participate in UAT cycles technology releases and workflow enhancements
• Identify opportunities to improve tools processes and service outcomes; provide structured feedback to stakeholders
• Take ownership of NextGen training materials and documentation ensuring they remain accurate and up to date

Training & Onboarding

• Coordinate with Research Trainers to support onboarding of new joiners
• Assist with access requests systems setup and operational training
• Identify training needs and support the delivery of training sessions on publishing processes and tools

Client Focus & Service Excellence

• Deliver consistently high levels of customer service and proactive communication throughout the publication lifecycle
• Build trusted relationships with end users and client stakeholders
• Resolve client issues effectively ensuring root causes are addressed and lessons learned are shared
• Actively encourage and incorporate client feedback to drive service improvements

General Responsibilities

• Build strong working relationships across the Williams Lea global network
• Share knowledge and best practices across the team
• Maintain a positive professional and solutions-oriented approach
• Champion Williams Lea values and culture acting as a role model at all times
• Take ownership of personal development and continuous learning

Essential Skills & Experience

• Organisational & Project Management Skills: Proven ability to manage multiple priorities and deliver under tight deadlines in a fast-paced environment
• Attention to Detail: Exceptional accuracy and quality focus across all stages of publishing
• Communication & Collaboration: Strong interpersonal skills with the confidence to work across global teams and escalate when required
• Training & Knowledge Sharing: Experience supporting or delivering training and onboarding activities
• Problem Solving & Judgement: Ability to assess issues make decisions independently once trained and seek support when needed
• Technical Skills: Advanced MS Office (Word Excel Outlook); working knowledge of SharePoint and Adobe Acrobat

Personal Competencies

• Proactive self-managing and resilient in a high-pressure environment
• Confident decision-maker with sound judgement
• Strong team player with a collaborative mindset
• Positive can-do attitude and professional presence
• Motivated to continuously improve skills processes and service quality

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being we offer a comprehensive benefits package including but not limited to:

• 25 days holiday plus bank holidays

• Salary sacrifice schemes retail vouchers including our TechScheme which can be used on a range of gadgets such as Smart TVs laptops and computers or household appliances

• Life Assurance

• Private Medical Insurance

• Dental Insurance

• Health Assessments

• Cycle-to-work scheme

• Discounted gym memberships

• Referral Scheme

You will also work for a global employer who is dedicated to offering each employee an enjoyable challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age disability gender reassignment marriage and civil partnership pregnancy and maternity race (which includes colour nationality and ethnic or national origins) religion or belief sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at .

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