Chinese Speaking Team Leader

Job Title: Chinese Speaking Team Leader
Location: Colindale
Salary: Up to £29,000 per annum
Role: Full-Time Permanent

Are you a dynamic Team Leader or Supervisor ready for a step up in your career? We are seeking a hands-on, energetic person who leads by example on the shop floor. Established in the 1960s, we are a market-leading business based in the heart of London’s vibrant Chinatown. Over the last 55 years, we have expanded across the UK and become one of the nation’s most diverse food retailers.

About the Role:
As a Team Leader, you will lead, motivate, and inspire your team to provide exceptional service to every customer. You will be responsible for maintaining high standards across the store and driving your team to achieve targets and enhance the customer experience. This is a great opportunity for a career-driven individual looking to immerse themselves in a people-focused company and take the next step in their career.

Key Responsibilities:

Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development
Drive sales by maximising every opportunity, while maintaining positive standards
Maintain high levels of stock availability, ensuring store presentation is at its best
Oversee daily store operations, ensuring outstanding customer service at all times
Inspire the team to deliver top-tier customer service, achieving KPIs and exceeding customer satisfaction goals
Maintain and enforce safe working practices across the store
Work closely with the management team to drive improvements and growthYou:

Fluent in Cantonese or Mandarin (essential)
A natural leader with a strong ability to inspire, coach, and motivate your team
Proven experience in a fast-paced retail, hospitality, or leisure environment
Passionate about customer experience and delivering retail excellence
Strong work ethic, proactive attitude, and the ability to thrive in a demanding environment
Articulate, confident, and able to communicate effectively with both customers and colleaguesIdeal Candidate:

Previous experience in a retail management position or similar fast-paced environment
A passion for people development, achieving team success, and delivering results
Ability to manage multiple tasks while ensuring excellent service delivery
Strong communicator with the ability to solve problems effectivelyBenefits:

Career development and progression opportunities
Competitive salary, store discount and free on-site parking
Ongoing training and support to help you succeed in your role
A dynamic and fast-paced work environment where you are encouraged to grow and achieve your potentialPlease note: This role will require an initial training period of 3 months at the Tottenham location, with travel costs covered.
If you're a career-focused Team Leader who thrives in a fast-paced, people-focused environment, APPLY NOW for immediate consideration!

ABOUT US

This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.


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