Category Manager - Refurbished

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Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

About the Role and Team

The Hard Goods category team covers Electronics and Home, with a focus on growing non-new inventory through refurbished and open-box programs.

As Senior Associate, Category Manager, you will drive branded inventory growth via authorized sellers, retailer partnerships and direct from brand. You will have ownership of the trading and category strategy in a Home, Electronics & Lifestyle sub category and be delivering those plans.

This role combines internal strategy leadership with an external focus on market opportunities. You'll lead high-impact projects, partner closely with business development, account management, and horizontal trading teams, and support global Hard Goods leadership in implementing our strategy.

What You Will Accomplish

• Own category strategy, performance, and growth roadmap for your assigned categories.
• Develop business plans optimising pricing, promotions, and assortment while improving discoverability through marketing and merchandising.
• Drive category performance against GMV, conversion, ASP/AOV, and Buyer & Seller CSAT goals.
• Lead execution of trading and scaling plans in partnership with marketing, deals, and account management teams.
• Provide regular reporting, weekly updates to the Category GM, and monthly executive readouts.
• Partner with brands, sellers, and marketplace agencies to improve trading readiness and expand inventory growth.
• Innovate and refine operating models to keep pace with ecommerce trends, while driving process improvements and business performance
• Identify and target credible brands and authorised resellers and build tailored onboarding strategies to drive category growth

What You Will Bring

• Demonstrated experience in category management, e-commerce, or partner strategy
• Consistent track record of driving GMV growth and handling high-performing seller portfolios
• Strong ability to navigate ambiguity and incomplete data to deliver results.
• Skilled negotiator with a track record of developing positive results, both internally and externally
• Passionate about growth and results, taking responsibility for important measurements and solving problems.
• Bachelor's degree or equivalent experience preferred, but not required.

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Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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