Social Media Manager

Jigsaw
South West London

We’re looking for a trend-savvy, brand-focused Social Media Manager to lead and grow our social media presence across all key platforms. As a key voice of our brand, you’ll be responsible for creating and executing a strategy that builds community, drives engagement, and supports our growth across organic and paid channels.

You’ll work closely with creative, marketing, e-commerce, and PR teams to ensure our social content reflects the brand’s tone of voice, visual identity, and seasonal messaging — with a strong focus on fashion trends, storytelling, and digital culture.

Key Responsibilities

Social Strategy & Plannin g:

  • Develop and implement a platform-specific strategy across Instagram, TikTok, Facebook, Pinterest, and LinkedIn.
  • Own and manage the social media calendar, ensuring alignment with campaign launches, product drops, retail events, and key brand moments.
  • Stay on top of fashion, cultural, and digital trends to proactively shape content direction.

Content Creation & Curation:

  • Create and curate compelling content that showcases product, brand values, behind-the-scenes moments, and community.
  • Collaborate with the in-house creative team, stylists, and content creators to brief, plan, and produce visual assets (including Reels, Stories, and TikToks).
  • Write sharp, on-brand copy for captions, posts, and video descriptions.

Community Management:

  • Engage with our audience daily — responding to comments, DMs, mentions, and tags in a timely and on-brand manner.
  • Support the growth of an active and loyal fashion community through conversation and UGC/influencer reposts.
  • Track and share community feedback with relevant internal teams (product, customer care, etc.).

Influencer & PR Support:

  • Identify and collaborate with influencers, stylists, and creators that align with our brand.
  • Work closely with PR to coordinate social support for events, press launches, and talent partnerships.
  • Support the seeding process and influencer activations to amplify seasonal campaigns.

Reporting & Optimisation:

  • Track performance across all platforms using tools such as Instagram Insights, TikTok Analytics, and Meta Business Suite.
  • Analyse engagement, reach, and growth to inform future content planning.
  • Test new formats, posting times, and strategies to optimise performance.

Requirements:

  • At least 3 years' experience managing social media accounts for a fashion, beauty, or lifestyle brand
  • Strong understanding of platform best practices (Instagram, TikTok, Pinterest, Facebook).
  • Proven track record of growing social communities and delivering high-performing content.
  • Exceptional eye for visual storytelling and a deep interest in fashion and style.
  • Familiarity with scheduling and analytics tools
  • Confident using analytics tools to evaluate performance and inform content strategy.
  • Experience working in a fast-paced, trend-driven environment with multiple collections or seasonal campaigns.
Posted 2025-08-21

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