Senior Regional Service Engineer

We're looking for a Senior Regional Service Engineer to join a dedicated service team, where you'll play a key role in upholding the brand and delivering outstanding service to customers. With a salary of £38760 + £36000 London Weighting to £40,000 + £3600 London Weighting after probation £50,000 +with overtime.

This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment. You'll be representing a globally respected company with a strong customer-first approach.

Location Requirements

To ensure efficient coverage, candidates must be based in South East London - ideally around Tower Hamlets, West Ham, or nearby areas.

Key Responsibilities for the Senior Regional Service Engineer:

• Maintain and repair a wide range of cleaning equipment to a high standard
• Diagnose faults and complete accurate service reports and records
• Liaise with the Regional Service Manager and Scheduler to manage daily activities
• Manage van stock and parts levels in line with customer requirements
• Support and coach others as part of your team
• Identify potential sales leads and pass them to the relevant team
• Maintain strong customer relationships with a professional, proactive attitude

What You'll Need for Senior Regional Service Engineer:

• Experience in electrical, mechanical, hydraulic, pneumatic, diesel-powered equipment
• Municipal, FLT, plant hire, HGV, or agricultural machinery experience is ideal
• Confidence working independently in the field and supporting others
• Good IT and organisational skills
• Full UK driving licence and willingness to travel (including occasional overnight stays)
• Passport preferred for potential training in Germany

What's in it for You

• Starting salary: £38760 with £3600 London Weighting rising to £40,000 +£3600 London Weighting, after probation with London Weighting
• OTE approx. £50,000+ with overtime
• London weighting included
• Fully expensed van (optional private use)
• All tools provided
• 25 days holiday + bank holidays + your birthday off
• Pension scheme, health plan, sick pay, critical illness cover
• End of year discretionary bonus
• Staff discounts and plenty of social events
• Career development in a supportive and innovative environment

Training & Onboarding

New starters follow a detailed 12 week training plan, including factory led courses, electrical and pressure washer modules, and support using company systems. You'll be paired with experienced engineers and receive ongoing development throughout your time.