Field Manager - West London

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

This role will be within our Fixed networks team, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.

Want to come and be a part of it?

What will you be doing?

At MGroup Ltd, we work in telecoms. We are looking for a new Field Manager to help our teams. In this role, you help engineers do safe and high quality field work. You look after day-to-day jobs and focus on results. You also lead your team and check their work meets company and client standards.

You coach and support engineers to help them grow. You make sure work is safe and done well each day. Problems may come up. You are there to help fix these. You check all tools and vehicles are ready for use. You also help new people start and support those who leave.

You look after the team. You see who does well and who needs some support. You give feedback and help them do better. You talk to the staff team when there are issues, so things improve. You keep everyone updated and share messages.

Safety comes first. You help your team keep safe and use all equipment in the right way. If something goes wrong, you look into it and work to fix it. You follow up on what happened and look for ways to stop it happening again.

You keep good records. You check data is correct. You share updates and reports with managers when they are needed. You look at what the numbers tell you and act to make things better.

You check tools, equipment, and vehicles. You sort out any problems and order things when you need to. You check vehicles each month and make sure they are kept well.

You also speak with customers and clients. If someone has a problem, you listen and help sort it out. You work with teams in the office and out in the field, and share good ideas to help everyone.

Some other tasks may come up as part of the job. You always work in line with MGroup policies and standards.

If you care about safety, like leading people, and want to help teams do their best, we want to hear from you.

What you’ll bring;

You have worked with teams before. You are used to leading a group of engineers. You may have managed up to eighteen engineers, one senior engineer, and a hoist driver at the same time. You understand what is needed for the job every day.

You know how important it is to keep vehicles and tools safe and up to standard. You follow set ways of working and make sure rules are always kept. You check equipment records and keep these up to date. You also use computer systems and digital tools with ease. Records are kept right and shared on time.

You work together with other teams when needed. You keep in touch with our PFL team to organise changes and updates. You give correct details and make sure all records are updated, and nothing is missed.

You can adapt to business needs. You are ready to work weekdays but sometimes may need to help at weekends if the business needs you. Changes come with enough notice. In future, you may help run a team that works any five days from Monday to Saturday.

You show high standards each day. You support safety, care about correct records, and make sure all team members know what is needed. You always bring care, teamwork, and a focus on doing things well.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include.

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• Company car and fuel card with a range of EV and hybrid vehicles to choose from
• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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