Digital Change Manager

A Charity in London are seeking a Digital Change Manager to work on the transition to Oracle Fusion.

The purpose of the Senior Change Manager and their team is to enable the benefits realisation of the programme through supporting staff across the organisation to adopt new ways of working, processes, and systems.

The Senior Change Manager will work at two levels; strategically supporting senior leaders to lead behavioural change in their teams, and pragmatically through working with employees to adopt a wide range of changes delivered through the programme. The Senior Change Manager is responsible for designing and implementing a holistic change management approach that will enable adoption and usage of process, ways of working and technology changes across the organisation and to lead a small team in the delivery of this.

Responsibilities:

• Responsible for developing, promoting and embedding a change management approach to be implemented and subsequently replicated across change programmes
• Advising leadership teams on change management, providing subject matter expertise to workstream sponsors on benefits realisation through adoption of new ways of working.
• Lead a small team that will support the design and delivery of change management activities
• Responsible for developing and delivering change management activities to enable the adoption of each change, e.g. communications, training and other key stakeholder deliverables
• Setting up and maintaining feedback loops at all stages of workstream delivery, engaging with stakeholders through all available channels.
• Setting up and leading a network of change champions and super users to support change activities
• Working with middle managers across the organisation to enable them to lead their teams through change.
• Providing leadership to build change management capability within the organisation, designing tools and templates to support the adoption of a change management approach to benefit realisation.
• Work with colleagues from other Professional Services teams and departments such as Learning & Organisational Development and Internal Comms to ensure organisational change readiness, and that change management activities are co-ordinated across the organisation and align with ‘business as usual’ activities.

Experience

• Significant change management experience
• Line management experience
• Significant experience of working in a digital environment
• Experience in delivering training to and coaching employees
• Experience with change initiatives in a complex organisation