Operations Researcher
Job Title: Senior Research Executive Location: Remote (UK-based) Working Pattern: 4 or 5 days per week Contract Length: 4 months Day Rate: £300-£350 per day About the Role
Our client is ooking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics.
Key Responsibilities-
CSAT Survey Execution (via Qualtrics):
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Program and manage app-intercept surveys in collaboration with the product team
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Support beta testing and rollout across multiple markets
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Coordinate translations and research ops (critical priority)
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Handle end-to-end survey operations including localisation and legal compliance
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Research Coordination:
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Communicate with key stakeholders across markets
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Ensure intercepts and translations are fully functioning
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Support evaluation of external research agencies and feasibility of off-the-shelf solutions
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Strong hands-on experience with Qualtrics
- Operational Researcher Experience
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Proven research operations capabilities
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Exceptional coordination and stakeholder management
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UX research
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Experience in multi-market digital product launches
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Familiarity with CSAT or survey setup across markets
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Lead UX Researcher
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Data Analyst
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Head of Digital
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Product Team
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One rep per target market
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Has led similar CSAT or intercept-based survey projects
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Comes from a UX-focused research environment rather than traditional market research
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