Operations Executive

At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION , CARE , IMAGINATION , and TRUST define the way we carry out our work across all of our teams.

If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

The Opportunity:

We have an exciting opportunity in the Confex Operations team for an Operations Executive. The role will primarily be to organise small sized events and support with the organisation of medium/large events for portfolios operating in various sectors, such as Energy, Transport, Internet Retailing, Life Sciences and Defence.

Key Responsibilities:

• Organise small sized events including conferences, table top exhibitions, dinners and other meetings from conception to completion with guidance and support of a manager

• Work as part of a team delivering the operations for medium/ large conferences and exhibitions, supporting on various key tasks with guidance and support of a manager

• Support with the running of virtual events, platform set up, speaker liaison, design features and live stream coordination.

• Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios

• Production and timely communication of correct and detailed technical manuals for exhibitors with support of manager

• Send speaker communications and manage all speaker requirements to ensure that the conference programmes run smoothly

• Arrange travel and accommodation for staff and speakers within a pre-set budget

• Respond quickly and calmly to requests from speakers, sponsors and exhibitors pre-event and onsite

• Work closely with the Portfolio Directors, Producers, the project team and other Operations team members to seamlessly deliver the event

• Manage the costs, prepare and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with manager support

• Manage suppliers and orders for all event signage, AV, venue, catering, sponsored items with guidance from manager

• Develop a thorough understanding of health & safety principles and ensuring all parties are in compliance. Assist with all show health & safety related documentation and constantly look to improve knowledge and experience in this area

• Assist the Operations team with any other ad hoc tasks as required. Includes ad hoc administration tasks as required by the Manager or Head of Operations

• Demonstrate clear and effective communication of ideas and processes

• Methodical filing and record keeping

• Post show evaluation and development

• Available to travel worldwide

• Attend training courses as directed by Line Manager

• Collaborate with other operations teams across the business and take part in working groups

• Build strong relationships with our customers and deliver great customer service when dealing with exhibitors and delegates.

Knowledge, Skills & Behaviours:

• Experience in the conference and exhibition industry is desirable

• Organised and methodical

• Strong social and communication skills

• Able to deal with a broad range of people

• Self-motivated and able to take responsibility

• Keen to embrace and learn to use new technology and IT systems

• Able to work within a team

• A customer-first mind-set

• Adaptable

• Problem solver

• Good attention to detail

• Able to manage time effectively

• Work calmly under pressure

• Prepared to work long hours and weekends

About Clarion Events

Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. ()

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. ()

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.

Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

Benefits

• 25 days’ holiday plus bank holidays

• End of year wellbeing shutdown (closed for the last week of the year)

• Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc.

• Summer Hours in August (3pm finish on Fridays)

• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work

• Pension Scheme

• Private Medical Insurance

• Health Cash Plan

• Wellbeing Library (MYNDUP)

• Mentoring Programme

• Season Ticket Loan

• Cycle to Work Schemes

• Free on-site gym and shower facilities

• Free eyesight tests

• Free flu vaccination – offered on site once a year for all employees

Our Values

PASSION

We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows.

CARE

We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome.

IMAGINATION

Everything is possible. We constantly challenge the status quo and create amazing experiences and opportunities. We take huge satisfaction in solving problems. As open-minded and fun-loving people, the sky is our limit.

TRUST

We trust our skills, people and partners to deliver extraordinary events our customers have come to rely on. We support everyone around us and always learn through our experiences. We are honest and straight forward. You can always rely on us.

Equal Opportunities

We encourage employees to be open and confident and recognise that every member of the team makes a vital contribution.

Clarion embraces equality, diversity and inclusion and seeks to promote these principles in all of our business activities.

When recruiting new employees or providing opportunities for promotion, we will:

• Recruit, develop and retain the most talented people, regardless of background, and make the best use of their talents;

• Ensure that no person is unlawfully discriminated against;

• Select the best person for the role based on their skills, qualifications and abilities.

This statement sets out our commitment to equal opportunities and to preventing discrimination in the workplace.

JR102757