Chief of Staff Europe

The Chief of Staff Europe will act as a strategic partner to the Group Head of Region (GHoR), enabling effective decision-making, driving strategic initiatives, and ensuring operational cohesion across FNZ’s European business. This high-impact role will involve daily interaction with senior leadership across the Group and the region, acting as a key conduit between the GHoR and the European Senior Leadership Team (SLT). The role will also lead the Office of the GHoR to enhance performance, communication, and governance across Europe.

The ideal candidate will be a high-potential individual with a background in consulting, private equity, investment banking, or a Big 4 firm, coupled with a proven track record in strategic execution and operational delivery within complex, matrixed organisations.

Key Responsibilities

1. Strategic Planning & Execution

• Define and maintain a strategic roadmap for Europe with 1/3/5 year horizons.

• Support the GHoR and SLT in articulating and tracking progress against strategic objectives.

• Lead special projects and initiatives as delegated by the GHoR.

• Drive integration efforts and cross-functional transformation programmes across Europe.

2. Operational Excellence & Governance

• Establish and manage operational rhythms and corporate agendas (e.g., SLT meetings, quarterly reviews).

• Track and coordinate delivery of GHoR and SLT action items to ensure timely execution.

• Ensure GHoR meetings are well-prepared, documented, and actioned.

• Maintain high standards in board and shareholder material preparation.

3. Communication & Influence

• Act as a facilitator or proxy for the GHoR in internal engagements where needed.

• Ensure strategic alignment and consistent messaging across the European region.

• Prepare professional, insight-driven presentations and reporting for key stakeholders.

4. Data & Insight Leadership

• Lead management information (MI) and performance reporting for the GHoR.

• Align with Group governance and insight standards to drive effective reporting.

• Enable transparent, data-driven decision-making across Europe.

5. People, Culture & Continuous Improvement

• Support people-related initiatives aligned to FNZ values and strategy.

• Lead cross-functional continuous improvement initiatives, driving efficiency and clarity.

Profile & Experience

• Education: Degree qualified; MBA or equivalent is preferred.

• Professional Background: Experience in top-tier consultancy, private equity, investment banking, or Big 4.

• Experience:

  • Minimum of 7 years in strategic roles within financial services or technology-led sectors.

  • Proven success in cross-functional leadership and senior stakeholder engagement.

  • Experience working in complex, matrixed, and international environments.

• Skills:

  • Strong analytical and problem-solving capabilities.

  • Excellent communication, facilitation, and influencing skills.

  • Highly organised with a bias for execution.

  • Strong business acumen and commercial awareness.

About FNZ Culture

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.

That’s why we value the strength and diversity of thought in our global team.

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.

Customer obsessed for the long-term Think big and make an impact Act now and own it all the way Challenge, commit and win together

Read more about The FNZ Way and our values :

Opportunities

• Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.

• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;

• Working in a flexible and agile way that meets the needs of the business and personal circumstances;

• Remuneration, financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;

• We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.

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About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.