Floor Manager

Lead with warmth — become a Floor Manager at Fire & Wine by Boxcar

We’ve opened Fire & Wine by Boxcar! A new neighbourhood restaurant built around fire-led cooking, seasonal ingredients, expressive wines, and exceptional service. With Bib Gourmand aspirations and a passionate team behind it, this is a fresh start with real purpose.

We’re looking for a dedicated Floor Manager who brings confidence, calm, and a genuine love of hospitality to the room — someone who leads from the front, inspires the team, and ensures every guest feels looked after.

Why join us

Be part of a small, ambitious team working to build something special. As a Floor Manager, you’ll play a key role in shaping the guest experience and guiding the service — creating a warm, polished and memorable atmosphere, every day.

What you'll be doing

• Leading the floor during service with clarity, confidence and attention to detail.
• Supporting, motivating, and developing the front-of-house team to deliver smooth, guest-focused service.
• Championing our food and wine offering — confidently recommending dishes and pairings with insight and care.
• Managing the flow of service, setting and adjusting sections, and ensuring team communication is clear and effective.
• Handling POS, payments and end-of-day processes with precision.
• Taking ownership of the restaurant’s presentation, flagging any maintenance issues and upholding high standards at all times.
• Contributing to team briefings, tastings, and wider projects to support the successful launch and continued evolution of the concept.

What we're looking for

• Proven experience in a floor or service management role within a quality-led restaurant.
• A natural leader — calm under pressure, confident in your decisions, and supportive in your approach.
• A strong understanding of service standards, food and wine knowledge, and the ability to pass this on to others.
• A sense of pride in your work, and a proactive, hands-on attitude.
• A passion for creating memorable, meaningful guest experiences.

What you’ll get from us

• Group dining discounts across all venues.
• Team incentives and celebration trips.
• Staff meals and refreshments during shifts.
• Staff referral scheme — bring great people into the team.
• Early access to earned wages via Wagestream.
• After one year: 4 paid sick days + 1 additional holiday day per year of service (up to 5 years).
• A fixed day off each week, plus two morning lie-ins (we’re closed Mondays and only open evenings on Tuesdays and Wednesdays).

Be part of something new.

If you’re looking for a fresh challenge in a restaurant that values flavour, service, and people in equal measure, we’d love to hear from you.