Chat Engineer
Collaborate: Work closely with cross-functional teams to seamlessly integrate AI capabilities into contact centre solutions.
Write Code: Produce clean, efficient, and maintainable code in TypeScript that stands the test of time.
DevOps Advocate: Champion DevOps best practices, including CI/CD pipelines, automated testing, and infrastructure as code.
Code Reviews: Lead and participate in code reviews, ensuring high standards of code quality and adherence to best practices.
Troubleshoot: Diagnose and resolve complex technical challenges across various areas of the software stack.
Stay Current: Keep your finger on the pulse of the latest industry trends and technologies to ensure our solutions are both competitive and sustainable. What We're Looking For: Experience: Proven track record as a Senior Software Engineer or in a similar role.
AWS Expertise: Strong proficiency in AWS services, especially Amazon Lex and other AI/ML services.
Programming Skills: Proficient in TypeScript and modern JavaScript frameworks.
DevOps Knowledge: Solid understanding of DevOps methodologies and tools (CI/CD, Serverless, Monitoring).
Contact Centre Tech: Experience with contact centre technologies and integrations.
Problem Solver: Exceptional problem-solving abilities with a knack for working both independently and collaboratively.
Communication Skills: Strong written and verbal communication skills that shine! Preferred Qualifications: Familiarity with additional AWS AI services and tools.
Experience with serverless architectures and microservices.
Knowledge of cloud security best practices.
Background in agile development methodologies. Why Join Us? This is a fantastic opportunity to work in a dynamic environment where innovation and collaboration thrive. If you're excited about building next-generation AI solutions and want to make a tangible impact, this is the role for you! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly
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