Infrastructure Support Engineer (Security)

Company description

We believe in the power of ingenuity to build a positive human future.  

As strategies, technologies, and innovation collide, we create opportunity from complexity. 

Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. 

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.  

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. 

PA. Bringing Ingenuity to Life.

Job description

This is an interesting and varied role where you will be responsible for developing, implementing and maintaining secure configurations, policies and updates across our server infrastructure. The role will allow you to develop your skills in areas such as technical change management, automation and secure IT operations.

The successful candidate will work within a wider team to maintain a strong security stance, applying security updates and other countermeasures to ensure the integrity of all IT services. Confident in deploying and operating a variety of systems to ensure that all environments are available, reliable, secure and able to meet the demands placed upon on it.

Key responsibilities include:

• Being accountable for ensuring the infrastructure estate is suitably protected and up to date using tools such as SCCM, SCOM, inTune and other native update techniques to:

• Identify and remediate known IT security vulnerabilities
• Design and implement solutions to mitigate vulnerabilities identified as part of penetration results
• Provide insight into the countermeasures PA should adopt
• Work as a technical resource in security related projects
• Review daily security bulletins for threats
• Liaise with security colleagues and key vendors reviewing threat reports
• Work with other disciplines such as Networks and SQL Admins to assist implementing appropriate controls.

• Driving forward projects focussed on implementing new or updated IT security technologies and services alongside Technical Architects and Security Teams where appropriate
• Supporting business critical systems including the diagnostic and intervening actions required to keep services available for virtual hosting, operating systems, infrastructure services and SaaS products
• Assisting with Disaster Recovery planning and testing
• Creating clear and concise reports as required to demonstrate the effectiveness of the environments in question
• Providing technical support/input to team projects
• Organising maintenance periods including the variety of changes that take place to keep the infrastructure current and available.

Qualifications

• Strong knowledge of Windows operating systems, Azure, Office 365, Hyper-V, VMware and SaaS Backup Platforms
• Experience in securing and protecting assets from threats that could compromise the confidentiality, integrity and availability of the environment
• Good knowledge of general infrastructure services and applications such as directory services, Entra ID, SCCM, SCOM and inTune
• Ability to understand audit requirements and supporting compliance by providing responses to security audits (such as Cyber Essentials)
• Additional experience managing the hardware and software platforms associated with virtual technologies such as Cisco blades, HPe servers and NetApp would be beneficial
• Demonstrable troubleshooting capability and capable of working under pressure
• Ability to develop clear and concise documentation
• A self-starter, happy to work in isolation or as part of a larger team and able to use your own initiative rather than always relying on direction from others
• Appreciate the importance of a high availability and secure systems and infrastructure
• Ability to communicate at all levels of an organisation with the ability to work effectively as part of a team
• A keen interest in technology and the IT market

This role would require some weekend working and occasional on-call duties, so flexibility is required.

Additional information

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.

Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.

Find out more about Life at PA here .

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

• Health and lifestyle perks accompanying private healthcare for you and your family
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
• Generous company pension scheme
• Opportunity to get involved with community and charity-based initiatives
• Annual performance-based bonus
• PA share ownership
• Tax efficient benefits (cycle to work, give as you earn)

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on [email protected]

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