eCommerce Principal Consultant

Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.

We are looking for an eCommerce Principle Consultant to work within the eCommerce function.

As an  eCommerce Principal Consultant,  you will be responsible for inspiring our clients, unlock the full potential of our eCommerce solutions, and transform the way they do business online.

In this high-impact role, you’ll partner with senior stakeholders in large enterprise accounts, uncover their challenges, and design tailored eCommerce experiences that deliver measurable results. You’ll be the trusted advisor who not only paints the vision but also makes it happen, increasing adoption, boosting transactions, and creating long-term value.

So, if this is of interest to you then we would be keen to hear from you!

As an eCommerce Principle Consultant your Responsibilities are:

• Engage with both internal and external stakeholders, including clients and vendors, to present eCommerce solutions, capture detailed technical requirements, and offer strategic guidance and recommendations on eProcurement solution options.
• Translate complex business requirements into functional, actionable projects aligned to departmental and corporate strategies.
• Leverage in-depth knowledge of Insight's eCommerce platform features and functionality to troubleshoot issues and configure/update tailored solutions to meet client needs.
• Collaborate with internal technical teams and Insights solution integrator practices to define integration requirements, specifications, and scope of work, aligning with both technical and business objectives.
• Analise and evaluate potential third-party solutions, providing expert recommendations on their suitability and value in enhancing the overall eCommerce platform.
• Collaborate within a team environment to understand ongoing challenges and identify systemic patterns and system improvements needed to enhance solutions.
• Conduct comprehensive data analysis to identify growth opportunities, drive business development, and recommend process optimizations.
• Gain expertise in website functionality and its integration with external systems to ensure seamless operation and data exchange.
• Deliver clear, concise, and professional communication with clients and internal sales teams to ensure alignment and efficient solution implementation.
• Actively contribute to and take ownership of team goals and deliverables, ensuring timely and high-quality execution.
• Demonstrate proficiency in creating and maintaining customized, client-specific eCommerce solutions using management tools, ensuring system reliability and scalability.
• Systematically document site issues, identify optimization opportunities, and provide initiative-taking recommendations for system improvements during troubleshooting processes.
• Stay up to date with the latest eCommerce technologies and industry trends, identifying opportunities for future integrations that can drive business growth and efficiency.

Experience and Skills:

• In-depth experience working with an ERP system.
• Advanced knowledge of eCommerce solutions/concepts, e-procurement platforms, online conversion strategies, business to business integration solutions, process optimization.
• Ability to read, analyses and interpret business requirements, technical procedures, and system to system process flows/integrations.
• Experience in presenting information and responding to questions from differing groups of stakeholders.
• Understanding of the technology industry, customer base and key industry triggers for scale, demand gen, and customer engagement.
• Excellent time-management and organization skills, with diligence.
• Initiative-taker who is motivated to learn, grow and expand knowledge in system integrations.

About Insight: 

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.

We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988, and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, enthusiastic about helping customers and the real people who sit behind them. 

Application Details: 

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. 

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this time, please presume that on this occasion, your application was not successful. 

A full job description will be provided upon application.

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