Customer Growth Manager- Loyalty (Hiring Immediately)
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
MARKETING
We're a diverse team of Marketing professionals, spanning artistic and scientific expertise. We're driven to amaze our global community of customers through our data-driven approach, revolutionary spirit, test-and-learn culture and collaborative style.
LONDON
Our London office is located in Old Street, London's tech hub, and is home to a broad range of teams including Commercial, Marketing, and Creative. Our open plan space is ideal for collaborative working and sharing ideas. We also have a large outdoor terrace which is the perfect spot to have a team lunch or host events.
THE ROLE
Reporting to the Director of CRM & Loyalty, responsible for developing, executing, and analysing promotional campaigns and reward propositions designed to increase engagement, drive repeat purchases, and maximise the lifetime value of our existing customer base, all whilst hitting very clear financial payback guardrails. This strategic role sits in Marketing but requires cross-functional working across Commercial, Customer Analytics, Finance and Product. The ideal candidate is a hands-on operator with a blend of creative thinking and quantitative rigour, alongside a proven track record in optimising promotional performance.
Recommended Jobs
Year 3 Teacher | Merton | January 2026
Are you an enthusiastic and motivated Year 3 Teacher looking for an exciting Lower KS2 role from January 2026? Do you want to work in a Merton school that values creativity, academic achievement, a…
Senior Research Executive
About the opportunity This role offers an exciting opportunity to join our team that works across emerging and future markets including the environment, finance, business and enterprise and regula…
School Administrator - Richmond
We are seeking a professional, organised, and proactive School Administrator to join a busy and friendly school office in Richmond, starting as soon as possible. This is an excellent opportunity for …
Vice President, Corporate Development
Job Description Visa’s Global Corporate Development team is responsible for helping shape Visa’s strategy, source and execute M&A and investments and develop and implement value creation plans in p…
IT DESK ANALYST x2
Our client is seeking to compliment its existing IT team with the addition of TWO SUPPORT DESK ANALYSYTS . You will be a an IT service Desk analyst, with a positive apporach and a 'can do a…
Academic Mentor / Student Success Tutor
Location: London - Tower Hill & Aldgate Working Model: Onsite Contract: Part time, Permanent This is a part time position (3 or 4 days a week) and weekend work will be required for this…
Physics Teacher: Independent Mixed Camden School
Are you a highly qualified Physics Teacher dedicated to practical, hands-on science? A leading mixed independent school in Camden is seeking a permanent specialist. This school is renowned for its pr…
Weighbridge Operator
Contract type Permanent Working Pattern Full time Location based Hayes Hours per week 37.5 Salary £24,729.26 Summary of vacancy Are you an experienced Weighbridge Operator o…
Complaints Investigator
Complaints Investigator needed in North London Paying £19.56 per hr ref 00262 Full time hours on a temporary basis Key Responsibilities Support the Complaints and Casework Manager in deliver…