Security Officer

Who are we

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the journey of handing cricket over to future generations as the most inclusive and diverse sport in the world.

The Position

We are looking for a dedicated security officer to work with the team to ensure the safety and security of our premises, assets, staff, and visitors. The security officer's responsibilities include patrolling the premises, monitoring venue access, investigating suspicious behaviour, and providing a warm and professional welcome to the Kia Oval.

Requirements

• Protect the Club’s property and staff by maintaining a safe and secure environment

• Monitor and authorise entrance of vehicles and people onto the premises
• Secure all exits, doors, and windows after end of operations
• Patrol premises regularly to maintain order and establish presence
• Provide assistance to people in need
• Monitor CCTV cameras and report all suspicious behaviour
• Communicate with police, fire brigade, and ambulance service when required
• Monitor public access and ensure the security of all personnel and visitors
• Respond to alarms and analyse security footage
• Investigate suspicious behaviour, incidents, and security breaches
• Apprehend trespassers and perpetrators where safe to do so
• Maintain an activity log and prepare CCTV/Security reports
• Adhering to all company policies

Match Day

• Open any relevant entry/exit doors
• Open the gate for staff and vehicle
• Control vehicle access
• Open turnstiles (if in use) for staff arrivals in morning
• Checking staff passes
• Checking and issuing media passes
• CCTV reviewing and recording
• Meet and greet visitors and VIP guests
• Take any deliveries that arrive
• Attend to any security issues that may arise
• Be available to deal with all queries and requests
• Issue Keys, Radios, and passes
• Handle Lost property
• Sign in and out contractors & Housekeeping

The Person

The successful candidate will have the following experience / skills / qualities:

• SIA DS, CCTV and First Aid trained

• Outstanding observation skills. Has a keen eye for detail and the ability to stay vigilant to security risks
• Excellent communication skills
• Strong reporting skills
• Working knowledge of public safety, security operations, and procedures
• Promote a “Can Do” attitude
• Maintain a professional image on duty, including a polite and courteous manner cheerful disposition and punctuality
• Ability to exercise good judgment. Show reasoned decision making in high pressure situations
• Work effectively as an individual and in a team
• Demonstrate the ability to confidently de-escalate and resolve difficult conflict situations

You must be available to work on weekends, days and major match days

Benefits

£29,135.00

Shift Pattern: Night shifts from 7pm-7am, 4 on 4 off shift pattern

5% Club Bonus Scheme

23 days holiday increasing to 28 days based on length of service

Non-Contributory Pension scheme / Private Health Care

To Apply

Please apply with a CV and cover letter outlining why you are suitable for this role and stating current salary.

Closing date for applications is 5pm on 19th of June.

We want to make all opportunities at Surrey County Cricket Club accessible to anyone who wants to apply. If submitting a written application is not the best way to tell us about your skills and experience, please let us know and we will discuss it with you.

At Surrey County Cricket Club, we really understand the importance of different voices, experiences, perspectives and backgrounds within all workforces. Our workforce is no different and we strongly encourage applications from members of minority groups and all sections of the community.

If you think you might have these skills but are not 100% sure, please do still apply and let us decide. We know that people often rule themselves out of interesting opportunities assuming that others will be more successful but please don’t be that person. We want to hear from the widest cross-section of the community.

Surrey County Cricket Club is committed to safeguarding and protecting the children, young people and adults at risk that we work with. As such, all posts are subject to a process of vetting, including the disclosure of criminal records if required and the seeking of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our organisation.