Digital Support Apprentice

Why Brodies?

Brodies LLP is a prominent UK law firm headquartered in Scotland, that provides expert advice to UK and international clients.

They have the capability and expertise to deliver mandates with global reach, uniting specialist perspectives from across our firm to offer bespoke legal solutions and advice, resulting in impactful outcomes for our clients.

With offices in London and throughout Scotland, they are dedicated to driving innovation in the legal sector, leveraging new technologies and forward-thinking strategies to deliver exceptional value and efficiency for our clients.

What’s involved?

Brodies have a great opportunity for a Digital Support Apprentice to support their Paralegal team based in Glasgow.

In this role, you will play a key part in ensuring the smooth operation of our bespoke case management systems, acting as a first response for system-driven tasks and supporting workflow accuracy across multiple teams.

Your responsibilities will include:

• Working collaboratively across teams, supporting the Paralegal Team with diary management, task administration, and workflow progression
• Managing and updating our bespoke case management system Imanage, ensuring all workflows are progressed accurately and on time
• Send out client agreements using Adobe Sign and support with onboarding new clients
• Preparing, collating, and issuing court papers via recorded delivery, monitoring receipt through Royal Mail Track and Trace, and updating system statuses accordingly
• Completing file closure tasks, including reviewing outstanding accounts receivable and WIP, and ensuring system records are fully accurate and up to date
• Assisting with the enhancement of existing reports and the development of new reporting tools within our systems

What do they need from you?

• Excellent customer service skills and clear communication with clients and colleagues
• Excellent personal presentation skills
• Prepared, organised and able to prioritise work efficiently and to strict timescales
• Excellent attention to detail
• Experience working in a fast-paced environment
• Be a strong team player
• Good communication skills

Salary: £24,000 - £26,000 per annum

Working week: 35 hours per week, between the core hours of 8am and 6pm

Benefits:

• Hybrid working
• Pension

Future prospects:

Upon successful completion of the apprenticeship, you will gain a full time role.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.