Housekeeping Evening Supervisor

Job Details

Role: Evening Housekeeping Supervisor at The Imperial - New Opening Hotel

Location: Bloomsbury, London

40 Hours (5 Days out of 7 days weekly rota)

About Us:

Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach.

This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.

About the Role:

We’re seeking a proactive and dependable Evening Housekeeping Supervisor to ensure smooth evening operations and consistently high cleanliness standards. You’ll lead the team through the busiest evening periods, supporting guest needs and maintaining exceptional presentation throughout the hotel.

What You’ll Be Doing:

• Supervise evening cleaning of rooms, corridors and public spaces to brand standards.
• Coordinate handovers with Reception and Night Porters to maintain room readiness.
• Oversee guest laundry, lost property and urgent guest requests promptly.
• Maintain orderly storerooms, monitored stock levels and efficient trolley setups.
• Train and support evening team members, ensuring strong performance and consistency.
• Record and report maintenance issues as they arise.

Who You Are:

• Experienced Housekeeping Supervisor or Room Attendant (minimum 1 year).
• Strong organisation, time‑management and communication skills.
• High attention to detail and commitment to service quality.
• Bonus: hotel housekeeping experience, OPERA PMS knowledge, auditing experience.

What’s In It for You:

• 28 days holiday, rising to 33 with length of service (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team Member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme

Ready to Shine in the Evening?

If you take pride in high standards and love creating great guest experiences, we’d be delighted to hear from you.