Senior Change Leader - Private Banking

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Change Leader within our Private Banking business to drive complex, high-impact transformation across business and technology. You’ll lead end-to-end delivery of programmes and projects, ensuring outcomes land safely, on time and on budget—while realising measurable benefits for clients, colleagues and the bank. The initial scope of the role will cover the UK & Channel Islands but as the role is part of a global team, there is likely be wider coverage in the future.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Lead delivery of change initiatives, balancing scope, schedule, interdependencies, budget, quality and risk to achieve agreed outcomes and benefits.
• Partner with business stakeholders to break down complex requirements into Epics and User Stories, enabling efficient delivery through technology backlogs with minimal cross-product dependency.
• Establish and run robust programme governance, controls and reporting (RAID, milestones, financials), escalating and recommending actions to maintain momentum.
• Drive adoption of Agile delivery practices (e.g., Scrum, Kanban, Lean) aligned to HSBC transformation frameworks and standards.
• Define and manage resourcing plans, roles, responsibilities and delivery schedules; lead teams to meet programme objectives.
• Manage internal and external stakeholder relationships, including third-party suppliers, service agreements and delivery performance.

To be successful in this role you should meet the following requirements:

• Proven senior programme/project delivery experience in a client focused Financial Services environment – essential
• Private Banking or Wealth Management background - desirable
• CRM System knowledge, specifically Microsoft Dynamics - essential
• Strong grasp of delivery disciplines: planning, governance, project controls, dependency management, risk mitigation, quality assurance and benefits management - essential
• A good understanding of Agile delivery principles and an ability to apply these principles is essential. Any prior experience of doing this in practical terms is desirable
• Excellent stakeholder management and influencing skills, with confidence presenting to steering committees and senior leadership – essential
• The ability to lead teams and working groups is essential. Any prior line management would be desirable.

Opening up a world of opportunity.

#LI-HSBC

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected] .