EPS Engineering Test Manager

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Job reference 328777
EPS Engineering Test Manager
Competitive salary plus £5,500 car allowance, healthcare, 18% annual bonus potential,25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates
Permanent, Full time
Royal Mail Farringdon

About the role

At Royal Mail we’ve served our communities for over 500 years, helping to lead and transform the postal delivery market on a global scale. We’re currently busy innovating and transforming our business for the future, and to get there, we need exceptionally talented, resilient, and driven people.

The Platform Engineering Manager – EPS is responsible for providing leadership over all aspects of testing and quality assurance for EPS platform programmes.
Leads with clarity and purpose, guiding teams to build resilient, secure, and scalable systems. Champions automation, testing, and continuous delivery as foundations of quality. Skilled at translating complex technical needs into clear strategies, fostering collaboration across disciplines. Values observability, adaptability, and thoughtful design in every layer of the stack.
You will act a single point of responsibility for solution testing within program/platform. This will involve assuring the overall technical solution comprising of multiple projects and a mix of internal and supplier driven testing. Whilst leading resource planning, budgeting, and recruitment of test resources for a single programme. The successful individual will be able to manage complex, large scale programme test requirements, covering both Waterfall and Agile projects.

Reporting into the Platform Test Manager - This is a hybrid working role with a requirement to attend our Head Office in Farringdon, London for 3 days per week

Team size - 0 – 30+ and will be responsible for permanent and/or flex resources

The successful candidate for this role will join us at arguably the most exciting time in our history. If you have firsthand experience being comfortable designing systems that respond to events in real time at scale, with a strong grasp of testing, automation, and deployment best practices. Values reliability, security, and clear communication between services. Experienced in using infrastructure-as-code and building with resilience and observability in mind. This is an opportunity you don’t want to miss.

Key Accountabilities

• Testing Leadership & Execution
Plan and manage end-to-end testing (Unit, Contract/Integration/End-to-End/Resilience and Chaos Testing, Observability & Monitoring Validation. UAT, OAT, Pre-Production, Performance & Volume) across delivery programmes up to £Xm
• Test Strategy & Design
Define the comprehensive test approach for platforms, ensuring coverage of high-risk areas in collaboration with BAs, Architects and Technical leads
• Resourcing & Budgeting
Plan, recruit, budget and manage both permanent and flexible test resources at programme and project levels
• Supplier & Stakeholder Management
Align test approach, scope, resourcing and tools with PM teams and third-party vendors; resolve supplier integration issues and ensure test strategy adherence
• Tool and Automation Selection
Identify and implement DevOps capability, refactor test automation code, select new tooling when required. Lead code revies
• Architectural Engagement & Coverage
Work with Solution and Technical Architects to ensure all technical aspects validated through testing
• Quality Ownership
Function as point of contact for solution quality at all stages of development
• Release Readiness
Ensure solutions fit for deployment, supported by evidence-based quality deliverables and risks

Key Skills

• Program Test planning, management, and execution
• Evaluate test resource management, including budgeting and recruitment
• Supplier management, including management of third-party test resources and management
• Supplier work package negotiation, including assurance / oversight of testing undertaken by RMG suppliers
• Strong problem solving and the ability to lead on resolving programme test planning and execution issues
• Technically competent with cloud native solution, web server / services, middleware technology, and APIs and database technologies
• Strong analytical skills, preferably developed as part of any performance engineering orientated background
• Experience of working with collaboration tools such as Jira and Confluence, Microsoft Azure/GCP
• Agile training/qualifications or experience incl. Scrum & Kanban

About You

Experience

• Programme Test Management in large scale programme environments with multiple projects and vendors
• Programme level leadership on Quality Assurance in hybrid environments comprising of internal and supplier engineering teams.
• Resource and budget planning and management for test resources within programmes up to £Xm
• Working within a matrix management structure, leading on balancing programme level demands with alignment to the overall RMG Test Strategy and platform teams
• Firsthand experience comfortable designing systems that respond to events in real time at scale, with a strong grasp of testing, automation, and deployment best practices. Values reliability, security, and clear communication between services. Experienced in using infrastructure-as-code and building with resilience and observability in mind

Qualifications

• Degree in Computer Science, Engineering, or related field
• ISTQB/ISEB certification advantageous
• Certified Agile Tester (CAT) preferred

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here:

Closing Date:10th September 2025 . Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-Hybrid #LI-POST #LIMRT

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