Client Solutions Manager
We are seeking a Client Solutions Manager (CSM) to join our UK Ecommerce team. The successful candidate will be responsible for managing and optimizing advertising campaigns on platforms for our clients, with a focus on delivering exceptional customer service and driving business results.
To complete this work successfully, the CSM will need to provide the following services:
- Manage and optimize advertising campaigns, including ad metrics, targeting, and optimization
- Analyse data and provide actionable insights to drive business results
- Collaborate with cross-functional teams to develop and implement marketing strategies
- Provide exceptional customer service and support to clients
- Stay up-to-date with industry trends and developments in digital media
5+ years of experience in customer acquisition or marketing, with expertise in:
- Ads Experience: Proven track record of managing and optimizing advertising campaigns, including expertise in ad metrics, targeting, and optimization.
- Sales driving campaigns, leveraging products such as ASC / Advantage+, measuring ROAS / CPA & familiarity with tools such as Conversion Lift.
- Data Analysis: Ability to analyze large datasets, deliver actionable insights, and turn data into strategies.
- Project Management: Proven ability to lead multiple cross-functional projects with attention to detail, and manage complex work streams to optimize marketing objectives.
Qualifications
- 5+ years of experience in managing and optimizing digital advertising campaigns
- Sales driving campaigns, leveraging products such as ASC / Advantage+, measuring ROAS / CPA & familiarity with tools such as Conversion Lift.
- A strong background in ad metrics, targeting, and optimization.
- Experience working with cross-functional teams and managing complex projects to optimize marketing objectives is highly desirable.
- A proven track record of delivering actionable insights and turning data into strategies to drive business results is also preferred.
- Experience in eCommercce is a nice to have
- Experience with a CRM like salesforce is a nice to have
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