Wellbeing Facilitator

About us

There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.

Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.

Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.

To help us deliver this, we’re recruiting a passionate Wellbeing Facilitator to support in the day to day running of the almshouses and to facilitate our residents to live independently for as long as possible, embracing proactive and responsive assists and interventions, underpinned by our dynamic, holistic and person-centred approach.

The opportunity

This is a truly rewarding role at the heart of the organisation, where you will play a vital part in helping residents maintain their independence while leading their most fulfilling lives.

Working onsite in our friendly South Croydon and Purley locations, you will build trusting relationships with residents, support their day-to-day wellbeing, and help shape a vibrant, connected community. From facilitating wellbeing plans and responding to support needs, to contributing to a range of resident activities and events, no two days will look exactly the same.

If you are someone who values community and wants to make a tangible difference every day, this could be the perfect role for you.

About you

You are an approachable individual who genuinely cares about improving people’s lives. You enjoy working with others but are equally confident using your own initiative in a dynamic environment.

You understand the importance of dignity, independence and person-centred support, and you bring empathy and professionalism to every interaction. You’re organised, adaptable and able to balance a varied workload, while maintaining a positive and solutions-focused mindset.

Whether supporting residents with everyday challenges, coordinating with external services, or helping to deliver activities and events, you bring energy, compassion and a sense of humour to your work.

Essential criteria

• Strong interpersonal skills with the ability to build positive, trusting relationships
• Confident in prioritising a varied and sometimes busy workload
• Proactive and able to think creatively to solve problems
• Good written and verbal communication skills IT literate with the ability to maintain accurate records
• Compassionate, patient and resilient, with the ability to respond to a range of needs and behaviours
• Organised, responsive and adaptable, with a flexible approach to working hours

Interested?

If you want to make a real impact at an ambitious local organisation, we’d love to hear from you.

Apply now to become Croydon Almshouses’ next Wellbeing Facilitator and help create thriving communities where people can live with dignity and independence.

For further information please contact MacLaine Adler, Governance Manager to request the full Job Description or for a discussion about the role.

Closing date: Tuesday 5 th May, 9am

Interview date: Wednesday 13 th May, in person

Application process: CV and covering letter addressing why you would like to join Croydon Almshouses and how you meet the key criteria in the person specification (max 2-pages).