Ecommerce Merchandiser - Japanese Speaking
- Overseeing the Curation and maintenance of APAC -Japan locale product listings to enhance user experience and drive sales.
- Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings.
- Support Japan website operative teams with troubleshooting or training resource for efficiency - adhering to best practice and compliance.
- Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Synchronising efforts with internal teams and Japan partners.
- Analysing market trends and consumer behaviour to inform merchandising strategies.
- Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance.
- Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC - Japan website operations.
- Reporting on performance metrics and online sales to inform business decisions.
- Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders.
- Keep abreast of all localised online activities and developments impacting sales online.
- Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products.
- Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success.
- Any other ad hoc tasks required.
- Minimum of 5 years of experience in merchandising.
- Proficiency with Salesforce Commerce Cloud (SFCC).
- Strong knowledge of web development technologies, including HTML, CSS, and XML.
- Experience with AP systems.
- Advanced skills in Microsoft Excel for data management and reporting.
- Expertise in data reporting, analysis, and interpretation.
- Familiarity with UI/UX principles and best practices to enhance user experience.
- Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory)
- Staff discounts
- Training
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Perkbox membership: access to a wide range of perks, discounts, and wellness resources
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares and believes in its people and the environment
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