Cost Improvement Manager - London/Farringdon

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Job reference 335378
Cost Improvement Manager - London/Farringdon

Competitive salary plus £4800 car allowance, healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates
Permanent, Full time
Royal Mail Farringdon

Royal Mail is on a journey to transform the way our parcels network drives value — commercially, operationally, and financially. As customer expectations evolve and the market becomes more competitive, understanding the real cost of moving every parcel through our network has never been more important. This role sits at the heart of that mission.

You’ll join a team working at pace, connecting data, costing models, operational insights and commercial strategy to ensure we make the right choices for our customers and for our bottom line. If you’re motivated by turning complexity into clarity, shaping strategic decisions, and influencing senior stakeholders — this is a high‑impact opportunity with visibility across the organisation.

About the Role

This role is hands‑on, analytical and commercially focused, with responsibilities including:
• Refining costing and yield models to keep them aligned with real‑world performance.
• Assessing operational and product design changes and modelling their cost and price implications.
• Identifying profit and yield improvement opportunities across key channels.
• Presenting insights and recommendations to senior stakeholders across Commercial, Operations and Finance.
• Acting as super‑user and trainer of the Contribution Model across the commercial organisation.
• Leading or supporting strategic projects contributing to EBIT improvement targets.

About You

• Strong experience in costing, cost allocation, network economics or financial modelling.
• Ability to turn raw data into meaningful commercial narratives and actionable recommendations.
• Excellent stakeholder management skills with confidence influencing senior leaders.
• A blend of strategic thinking and hands‑on problem solving.
• Confidence operating autonomously and driving outcomes with minimal direction.
• Experience from commercial, pricing, finance, consulting, or operational strategy environments.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions . We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group , we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here:

Closing Date: 25th February 2026. Please note, this advert may close early if the appropriate number of applications has been reached.

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