Interim Head of People Services

We are urgently recruiting for an Interim Head of HR Services to join our well- known not for profit organisation based in central London, for an initial period of 12 months on a fixed term contract.

This role is responsible for designing, developing, and continuously improving People policies, processes, and systems that support the entire employee life cycle, from onboarding to exit. It focuses on service optimisation within shared services, policy modernisation, and enhancing operational efficiency, customer experience, and data-driven decision-making.

Key responsibilities include:

* Leading the Employee Relations team, People Administration team, and interim policy development lead to ensure legally compliant and consistent support for managers and employees.
* Collaborating with key stakeholders across People and Organisational Development, including People and Business Partners, Head of Recruitment, People Systems Manager, and Pay & Benefits Lead, to align activities and foster a forward-thinking approach to people management.
* Enhancing reporting and analytics capabilities to support senior leadership in making more evidence-based decisions.
* Driving employment law changes in partnership with the Director of People, influencing workplace practices and advising senior leadership.
* Reviewing and redesigning the Employee Relations model to ensure alignment with business needs and organisational culture.
* Contributing to enterprise-level programmes, including the review of the Target Operating Model and optimisation of people software in preparation for the Human Capital Management system implementation in 2026-27.
* Supporting various projects by maintaining confidentiality, data quality, and effective version control of operational information.
* Providing insight and contributing to the implementation of the People Plan, ensuring strategic, cultural, and legislative alignment.

This role is integral to shaping the future of people management, ensuring policies and systems are efficient, compliant, and aligned with strategic objectives. By fostering collaboration and innovation, it plays a critical part in enhancing workplace operations and employee experience.

Hybrid working of 2 days a week in the office available.