Head of Operations - UCL
At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Head of Operations at UCL Campus and wider estate.
Location: UCL Campus London Rate of pay: £55,000 - £60,000 per annum Working pattern: 40 hours per week, Monday - Friday with flexibility as required by the contract. Key responsibilities- Reporting to the Account Director with full accountability and responsibility for leading the teams to ensure we deliver client needs within the contract SOP.
- This position sits in our senior leadership team for the contract and involves managing 4 General Managers and looking after 42 units.
- To represent the company in a positive and professional manner, internally and externally to ensure the integrity and credibility is always upheld.
- Analyse statistics and trends to advise Managers on improvements and (in conjunction with the senior team) to create strategy for the operation
- Attend monthly and quarterly meetings with clients to review SLA delivery.
- Review client SLAs to identify where priority should be given to creating targets for the weekly operation to ensure we meet our clients’ expectations.
- Build positive working relations with client and team.
- Share information with the Account Director / Snr Team regarding success, concerns, and any issues from operations.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Recommended Jobs
Mammographer
Position: MammographerLocation: LondonRate of pay: £32 -£40Day Webster are currently recruiting a Band 7 Mammographer for a Hospital based in London.Our client is looking for the ideal candidate to s...
Building Surveyor/ Project Manager
Our client, a young rapidly growing boutique consultancy created by an established industry professional is looking to recruit a Building Surveyor/ Project Manager. Operating across a variety of clie...
Direct Tax Manager
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more...
Registered Manager - Children’s Residential Services
Registered Manager - Children’s Residential Services Salary: £55,000 + Performance-Based Bonus Location: NW9 London Are you an experienced leader in residential childcare with a passion for high...
Business Development Manager - International
About Skin Analytics Skin Analytics is an award-winning, health tech company that works with dermatology teams to deploy world-leading skin cancer pathways using AI as a medical device, DERM. F...
BSL Teaching Assistant
BSL Teaching Assistant | Secondary School | Immediate Start | South East London Remedy Education is currently looking for a dedicated BSL Teaching Assistant to join a welcoming secondary school in ...
Graduate Data Analyst
The Opportunity Hub UK is seeking a bright and motivated Graduate Data Analyst to join a growing team within a leading company. This exciting role offers the chance to leverage your data skills and c...
Benugo - Cafe Assistant - template - London, England
Benugo - Cafe Assistant - template - London, England Company Description When we founded Benugo 23 years ago we had a vision of not just creating superb, natural food but of giving London som...
French Teacher Vacancy - ASAP/ September Start - Girls...
*French Teacher required to work on a full-time position from September 2024 *Good Girls School based in North-West London We are looking for a French Teacher to work within a highly prestigious G...
Area Manager
About Outward For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families ...