Office Manager/ Executive Assistant

The Body Shop

The Body Shop has been here since 1976 and we’re not going anywhere. There’s never been a more exciting time to join us, with a range of fantastic opportunities now available.
We’re looking for fellow pioneers of ethical beauty who are keen to drive our business in the UK and around the world. If that sounds like you, we’d love you to join us as we embark on our next chapter.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

We are recruiting for an experienced Office Manager/ Executive Assistant, based out of our brand new London Hub Office. This is an unique opportunity to join The Body Shop Team!

Your role will combine the operational oversight of an Office Manager with the high-level support of an Executive Assistant to C suite. You’ll be the organisational heartbeat of the business—ensuring the smooth running of the office while providing strategic and administrative support to senior leadership

More about the role

Roles & Responsibilities include:

• Manage the day-to-day operations of the office, including supplies, facilities and vendor relationships

• Handling petty cash, invoices and office related expenses

• Onboarding new employees, organising team events and celebrations

• Provide high-level executive support: calendar management, travel coordination, meeting preparation, Expenses and inbox management

• Act as a liaison between the executive team and internal/external stakeholders

• Organise team events, product launches and wellness activations

• Prepare reports, presentations and internal communications

• Taking minutes and following up on actionable items

• Maintain confidentiality and professionalism at all times

What we look for

• Strong organisational skills- Ability to manage multiple priorities with precision
• Communication Excellance- – Clear, professional and proactive in all interactions

• Discretion & Confidentiality – Trusted with sensitive information and executive matters

• Problem Solving – Resourceful and solutions-oriented under pressure

• Time Management – Skilled at prioritizing and anticipating needs

• Attention to detail & multitasking
• Ability to adapt and navigate change while maintaining focus
• Experience working in a fast-paced environment
• Knowledge of Microsoft 365 (including Outlook, Teams, PowerPoint & Excel)

• 3–5+ years in an executive assistant, office manager, or operations support role

• Experience in a creative, consumer-facing industry (beauty, fashion, wellness, lifestyle) preferred

• Prior experience supporting C-suite or founder-level executives

• Familiarity with startup or scale-up environments is a plus

Benefits

As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development.