Service Company Analyst
We are partnering with a leading Lloyd’s syndicate, who are seeking a highly motivated Service Company Analyst to join their dynamic operations team. You will play a critical role in supporting the smooth processing of premium and claims transactions through their In-House Service operations via the Lloyd’s central settlement mechanism. You will also act as a key liaison between internal stakeholders, coverholders, and our outsourced processing team to ensure accurate and timely transaction handling.
Key Responsibilities:
- Submit cash and non-cash entries via Xchanging for 100% written business, including premiums and claims.
- Apply correct claim event coding and resolve data or bordereau queries with internal teams and coverholders.
- Coordinate with offshore service providers to meet SLAs, deliver training, support performance reviews, and escalate issues where needed.
- Conduct quality checks on offshore output and operate controls in line with risk frameworks.
- Support internal reporting requirements, including contributions to IHSOC (In-House Service company Oversight Committee) and IHS working group.
- Maintain strong communication and working relationships with internal and external stakeholders.
Requirements
- Educated to A-level standard or above.
- Understanding of Lloyd’s and London Market operations.
- Experience with Xchanging premium and claims submissions.
- Proficient in Microsoft Office, especially Excel.
Benefits
Salary: Paying between £30-40k per annum, depending on experience
Length: 9m FTC, with possibility of extension
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