Admin

Caremark - Home Care in Kensington, Chelsea and Westminster
Westminster, Greater London

We are looking for a highly organised and proactive Admin to join our busy care office for a 6-month fixed-term role. This position is key to keeping our operations running smoothly, supporting our care teams, and ensuring we meet high standards for service and compliance.

Key Responsibilities

Scheduling & Coordination
Send weekly and daily rotas to clients promptly and professionally
Update and re-send schedules when changes occur
Highlight any coverage gaps or urgent issues to the relevant coordinators

Recruitment Support
Screen applications and arrange interviews
Follow up with candidates to collect documentation and support onboarding
Maintain recruitment trackers and applicant files (both digital and physical)

Compliance Monitoring
Chase staff to book supervisions and live monitoring sessions
Track DBS expiry dates, training deadlines, and other compliance requirements
Report recurring issues to the office team
Follow up on missing documents or mandatory training

Training Administration
Book internal and external training sessions
Prepare materials such as booklets, agendas, and sign-in sheets
Update training records to meet Caremark and CQC requirements

Communication & Enquiries
Answer calls professionally and take accurate messages
Monitor shared inboxes for referrals and new care package enquiries
Escalate urgent matters quickly to the right team member

General Office Support
File, scan, and maintain accurate digital records
Keep the office calendar up to date with reviews, training, and supervisions
Provide administrative support to the care and coordination teams as needed

About You
Previous admin experience in a busy office environment (care sector experience is an advantage)
Excellent organisational skills and attention to detail
Confident with Microsoft Office and comfortable managing digital records
Professional telephone manner and strong written communication skills
Ability to prioritise tasks and work under pressure

What We Offer
£18,000 per year (pro rata for 6 months)
Supportive and friendly team environment
Opportunities to build your skills in a professional care setting
The chance to make a positive impact on the quality of care we deliver

If you are detail-focused, organised, and thrive in a fast-paced, people-focused role, we’d love to hear from you.

Caremark Hillingdon
Posted 2025-08-08

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