People Service Centre Administrator

Job Title: People Service Centre AdministratorSalary: £24,969 Per AnnumLocation: Glasgow Head Office, G5Contract type: Fixed Term (12-months)Full time: 37.5 hours per week. Monday - FridayHere's what you can expect to be doing:The People Service Centre Administrator will be responsible for administration activities across both the People Support and Travel Desk functions. The role will also be responsible for providing reception cover at the head office, ensuring a professional and welcoming front-of-house experience. This role responsibilities includes, but is not limited to:

• Ensuring the People System is updated consistently, accurately and all relevant documents are uploaded or each colleague.
• Covering Head Office reception duties.
• Chasing any non-compliance to ensure all colleagues have all relevant documentation on file.
• Validating new starter Right to Work documentation.
• Processing leavers on the People System.
• Processing contract changes on the People System.
• Updating and maintaining internal trackers with accurate information.
• Serve as the primary point of contact for employees requiring travel assistance.
• Reserve hotel accommodations based on location, budget, safety, and employee preferences.
• Manage last-minute changes, cancellations, or rebookings with minimal disruption to travel plans.
• Ensuring the People drive is used appropriately, avoiding duplication and streamlining where possible.
  Knowledge or previous experience working within administration.
• Knowledge of General Data Protection Regulations (GDPR).
• Accuracy and attention to detail.
• Excellent customer service skills.
• Excellent communication skills.
  In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal - to make a positive change in the facilities management industry.The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world's most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.Now more than three
decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.