Import and Export Coordinator

Job title: Import and Export Specialist
Department: Finance
Reporting to: Finance Manager
Location: Head Office

The role:
The Import and Export Specialist will ensure the effective and streamlined flow of product logistics. Coordinating closely with several departments and stakeholders in the business to plan, coordinate and administer shipments of inbound and outbound product across borders, and ensuring compliance with all applicable regulations and customs procedures.

Dealing with all the complexities of import and European export shipping and working closely with European customs, couriers and freight forwarders you will solve problems and deal with any issues that may arise.

Key responsibilities:

1. Import and Export Coordination

• Coordinate with product management, purchasing, compliance, warehouse and finance teams to ensure smooth operational flow
• Coordinate and negotiate efficient freight methods, transport rates and ETAs, and monitoring delivery performance
• Daily management of all incoming shipments and purchase orders
• Ensure timely and compliant customs clearance of inbound containers from suppliers into the UK, ensuring accurate important sipping documentation and customs procedures
• Container and pallet management in co-ordination with multiple suppliers, Purchasing and Product Managers to ensure the most efficient import methodologies and costs
• Confirm and negotiate delivery costs, process and verify invoices from logistics service providers
• Complex export shipments to European subsidiaries and clients from the UK as Importer of Record, assigning commodity codes and ensuring compliance to relevant legislation
• Working with couriers and freight forwarders on exporting shipments efficiently, including calculation of European duties
• Liaise with Compliance department to prioritise testing schedules to meet shipping deadlines
• Support with stock control, reconciliations, and import planning
• Advise and report on any anomalies, issues, and related issues

2. Landed Costs  

• Create, amend and review part numbers on our product data system, in collaboration with Product Managers
• Provide high-level resolution for any outstanding process maintenance and data creation queries related to stock inventory
• Calculating landed costs on individual parts, and communicating with Product Management and Logistics teams to ensure correct pricing
• Contribute to maintenance of the supplier master list
• Working closely with Warehouse on Goods-in for apportioning freight costs across multiple suppliers and orders, for processing into the system
• Handle shortages and inconsistencies on deliveries
• Freight invoicing
• Maintain and review freight invoicing records, reflecting air and sea freight
• Manage customs clearing documentation, creating customs invoices where required
• Managing customs duty and VAT as required, completing HMRC documentation related to customs and freight transactions
• Follow up, expedite and update data in collaboration with Product Managers and Logistics

Required skills:

• Proven experience in a shipping or customs administration role, ideally supported by a relevant educational qualification on a financial or accounting discipline
• Strong understanding of import/export documentation, Incoterms and shipping principles and practices, knowledge of recycling taxes and commodity codes
• Experience of managing multiple containers and complex supplier relationships in an import and export context
• Proficiency in ERP software (experience with Epicor/ SAP/ Sage, etc), with strong Excel skills
• Excellent attention to detail and organizational skills
• Highly developed communication skills, with the ability to liaise effectively with suppliers and internal teams
• Good negotiating skills
• Ability to work well under pressure and meet deadlines.
• A proactive and positive approach to problem-solving

The Company:
Integral Memory PLC is a long-established and fast-growing technology company founded in the UK over 30 years ago. It has grown into a highly successful and financially independent international business with offices in London and across Europe.

Integral Memory Division:
The link between high-end competitive gaming, encrypted military level memory drives and pushing the visual boundaries of creative photography. Our imaginative solutions to the ever-advancing demands of data storage that transcends the cloud has made the Integral logo synonymous with quality, sustainability and reliability.

Integral LED Lighting Division:
From lighting up industrial warehouses and retail spaces across Europe, to delivering soft ambient lighting in bathrooms, kitchens and living rooms. From expandable lighting systems for smart buildings, to transforming outdoor spaces with innovative lighting solutions to enhance the human experience – Our innovative and award-winning product range challenges the norm as we continue to bring cutting-edge lighting solutions to the market.

Our award-winning products are sold by resellers in more than 50 countries worldwide and are trusted by large corporations, government departments, and educational institutions. ­­­­