Automation Maintenance Technician

Royal Mail Group
Hounslow, Greater London

We are now recruiting for a Pool Automation Maintenance Technician at our Jubilee Mail Centre, Godfrey Way, HOUNSLOW. TW4 5XX site.

Salary: £53,195 per annum, plus night shift allowance 22.5 days annual leave with bank holidays and a defined contribution pension scheme. A weekend supplement for Saturday (£51 per attendance) and Sunday (£102 per attendance) shift attendance is applicable.

The successful candidate will be required to cover the Jubilee Mail Centre shift rotation system, as outlined below with some degree of voluntary flexibility to meet our 24/7 operational needs on occasion, including voluntary overtime coverage and occasional shift pattern flexibility.

This role is a Pool position, requiring significant adaptability / flexiblity as you’ll be stepping in for other Technicians during their Annual Leave or Sick leave. Outside of these periods, your standard shift will be the day shift, working Monday to Friday.

The role will cover early 06:30 - 14:55, late 14:00 - 22.30 and night 21.00 - 07:35 shifts over a 5 week shift pattern. Weekend working will also form part of the rota.

Royal Mail is engaged in one of the biggest technological changes in its history, transitioning to a predominantly mechanised parcel sortation process. It’s a very exciting time to join us! To facilitate this change, a huge organisation wide investment in new parcel processing technology is in progress, with the necessary associated investment in engineering. You’ll have a unique opportunity to be a part of this exciting programme, creating a delivery service provider for the future and able to meet customer demand in the emerging “e-commerce” society. A significant opportunity for anyone wishing to further their careers through dedicated commitment.

The Role

Shift attendance equates to 40 hours per week - Full time.

Responsible for ensuring availability and performance of automation assets through completion of effective maintenance procedures.

Key aspects of the role include:

• Perform maintenance tasks, including preventative, predictive and corrective maintenance
• Performing continuous improvement activities
• Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and data entry
• Identify the root cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements
• Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders
• Identifying and working on Continuous Improvement projects, conception to implementation ownership, for machinery in the Hub/ Mail Centre
• Ability to work on own initiative and as part of a team to achieve common goals

About you

As an experienced multi-skilled engineer you’ll be qualified in electrical and mechanical engineering (minimum ONC Electrical Engineering / NVQ Level 3 – or equivalent). Understanding Health & Safety legislation, you’ll have first-hand experience of maintaining automation equipment, along with a flexible approach and the ability to communicate complex issues effectively.

You are required to have a full UK driving licence as on occasion you may be asked to travel to other sites.

What happens next?

After initial application, any shortlisted candidates will be required to attend an interview, incorporating practical and verbal assessments. You’ll also be asked to supply proof any quoted formal qualifications at this interview.

About Us

Five centuries in business has made Royal Mail more than a household name. We connect companies, customers, and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 29 million addresses across the UK.

Our market is changing, but as one of the UK's leading companies we are focused on achieving our vision of being recognised as the best delivery company in the UK and across Europe. We want to be more commercial, flexible, and efficient and are employing our strong brand and a range of new products and services to achieve this.

Any applicant will be expected to fully embrace RM core values and actively contribute to its positive culture.

Job reference number 324522

#LI-POST #LIMRT

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here:

Posted 2025-09-27

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