Biddable Account Manager

WHO ARE WE:

We’re Mediahub, the industry’s best-kept secret. This year we got our first Campaign School Report, coming in at number one for building the most ethnically diverse team in the industry.  COMvergence rank us as the UK's fastest-growing media agency for the second year running.

We bring a challenger mindset to everything we do.  Brands choose to work with us to disrupt category norms.

We offer the best of both worlds.  A start-up culture backed by Mediabrands.

Just some of the brands we work with – New Balance, Pinterest, Celebrity Cruises.

The Team:

The London Biddable team is strong covering activation across Search, Social, eCommerce and Video for the likes of Pinterest, New Balance, Value Retail, Celebrity Cruises and AkzoNobel. The team works closely with the Analytics and Data team, digital platform and Ad Tech vendors to apply proprietary data, tech and measurement tools that maximise client performance.

The Role:

The role is to manage Search, Social and Video platform strategy, planning and activation for Value Retail across three European markets.

Value Retail specialises exclusively in the creation and operation of luxury shopping destinations as a complementary channel to brands’ full price offer. Mediahub is Value Retail’s global agency of record for digital media with a focus to progress their digital marketing strategy and performance. The role is central to driving digital transformation through Search and Social digital platforms. 

Responsibilities:

• Tactical and strategic knowledge of how search, social, app and video platforms work 

• Day-to day management, reporting and optimisation of client media across our UK team but covering clients that run Europe wide too. 

• In depth DR performance knowledge is necessary and prior experience of working with data and analytic teams is a must. Happy to investigate and propose commercial opportunities based on data. 

• Build relationships with key media owners and publishers to push them towards a learning framework for clients 

• Oversee, support and develop junior team members in line with core capabilities and client requests. 

• Diligent and precise when preparing client performance review presentations. 

• Organisation and communication is paramount as you will need to keep clients and account team updated on the status of all activities. 

• Be able to manage and prioritize assigned tasks understanding the importance behind projects or asking for clarification. 

• An absolute wizard in excel, data turns you on and you talk in numbers.

• Lead development of regular results analysis & reporting, recommendations and presentations
• Provide consistent and effective support to Account Directors

Excellence in Client Service 

• Effectively manage client expectations. 

• Understand individual client needs (including and beyond specific projects) so you can help them be successful in their roles; ensure clients have the necessary information and materials they need to do their jobs well. 

• Work to develop a solid understanding of the client’s business, with emphasis on your area of responsibility. 

• Positively represent Mediahub at all times. 

Innovation & Initiative

• At Mediahub we like to position technology as an innovation so any prior experience with scripts, algorithms or AI is extremely useful 

• Use your personal passion and creativity to help develop intelligent, innovative effective ideas and process improvements for your clients. 

• Contribute your own ideas and opinions on your client’s business, how we work, and the industry we’re in; establish a presence in the agency; have a voice in meetings.
• Work with an attitude of ‘it’s up to me to make it happen’. 

Ideal Experience:

• Proven experience in Paid Search / Social; 

• Be an excellent communicator in all forms. 

• Be organised and have exceptional attention to detail. 

• Communicate effectively at all levels, both up and down

• Ensure that work is delivered with the highest level of quality and integrity. 

• Develop positive relationships that reflect true partnership in achieving the goals of the client business. 

• Be reliable; be someone the client can trust; have integrity.

• Strong Excel skills
• Strong presentation skills 

Personality/Attitude:

We are looking for people who:

• Get excited by the solution, have ideas and are passionate about finding insights in data that make a real difference to businesses

• Believe in their ideas and have the business acumen to stand by them and back them up

• Look forward to growing with an agency and taking on board the responsibility that comes with that growth

• Are entrepreneurial at heart, ready to challenge the norm and innovate

• Are committed to delivering excellent service to clients

• Want to work in a more agile, nimble way not possible at bigger more rigid media agencies

• Feel it’s time for a change and are ready for their next challenge
• Enjoy working within a team and can proactively work through client requests

At Mediahub we believe that people are what make great places to work.  We believe in meritocracy, and that hard work and star quality should get rewarded. 

You will need to be ready to hit the ground running and be looking to deliver the best work of your career to date. If this sounds like you, we would love to hear more.

Employee Transparency

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

Please reach out to our Talent Inclusion Specialist Jess at [email protected]if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

The Perks

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:

• Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year
• Free breakfast and free lunch
• Early finish Fridays
• Core Hours (Mon-Thurs, flexible start/finish times) 
• Retail discounts
• Wellbeing programme
• Interest free season ticket loan
• Paid time off for Volunteering
• Group Income Protection
• Life Assurance
• Private Medical Insurance or Health Cash Plan (dependent on level)
• Group Personal Pension Plan with matched contributions from 3-6%
• Generous Parental Leave & Pay 
• Independent mortgage advice
• Financial education
• Employee Assistance Programme
• Free eye tests
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!