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Relationship Manager - Gaming

Nuvei
London
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in +50 markets, +150 currencies and +700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

The Relationship Manager is responsible for managing tier 3 & tier 4 customers with the objective of maintaining and developing strong customer relationships in the Gaming vertical. The primary responsibility is to act as a payment consultant on existing, new and evolving methods of payment, while also ensuring consistent and reliable revenue growth. The Relationship Manager will actively contribute to team strategy and influence how the team works.

You Will

  • Be knowledgeable in eCommerce and payments with direct, relevant experience ideally in card acquiring, APMs, gateway and treasury related services
  • Have an understanding of the Gaming industry and be aware of the roll that payments plays for a Gaming business
  • Have responsibility for continually raising the standard across the Relationship Management team as well as internal Nuvei teams to become commercial, product, and payment experts of the gaming space
  • Commercially orientated; adept at selling complex, technology-based solutions
  • Able to quickly form new and meaningful relationships externally and internally
  • Highly numeric with an ability to review transaction and commercial data to understand trends and generate business insights and meaningful recommendations
  • Comfortable operating in a fast paced and demanding environment where solutions are not always immediately obvious
  • Act as a centre point to a wide range of internal functions
  • Adept at engaging with and presenting to senior stakeholders
  • Be able to travel with some regularity within Europe for quarterly business reviews, customer meetings and industry events

Requirements

  • Understand the important roll payments has for a Gaming company
  • Ideally come from an account management/Sales background
  • Self-starter, eager attitude
  • Analytical/good with numbers (we are not asking for a mathematician :), but the role does involve looking at data and understanding data e.g. where is your revenue going to come from, growth etc)
  • Have a sense of humour and be able to take our work very seriously while having fun at the same time
  • Ability to forge new successful ways of working
  • Be genuinely curious to continually learn - about our industry, our customers and our company
  • Be confident to talk to merchants directly and present to them in a face to face environment
  • Great communicator

Desirable

  • Gaming/Payment experience

Benefits

  • 25 days annual leave
  • 5% matched pension
  • 2 days for Volunteer Charity work
  • Private Health
  • Flexible Working

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you.
Posted 2025-09-05

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