IT Support Engineer
IT Support Engineer - Onsite | 5-Week Contract | £170-£180/day + Holiday Pay Location: St James's, London SW1Y Duration: July 21 - August 26 (ASAP Start) Schedule: 5 days per week, office-based
A leading organisation is seeking an experienced IT Support Engineer for a 5-week onsite contract. The role combines day-to-day service desk responsibilities with high-level VIP support. The ideal candidate will be confident working in a fast-paced, professional environment, supporting senior executives and maintaining critical IT systems.
Key Responsibilities:Service Desk Support:
-
Manage incidents and service requests from creation to resolution
-
Prioritise, assign, and escalate tickets in line with SLAs
-
Collaborate with 1st Line and backend support teams for troubleshooting
-
Communicate clear, user-friendly updates to end-users
-
Accurately log all calls and issues in the service management system
-
Use knowledge bases to support a wide range of applications and services
VIP and Desk-Side Support:
-
Provide onsite and remote support to executives and senior stakeholders
-
Support approx. 50 users at the London head office
-
Assist with international conference calls, board meetings, and AV setups
-
Manage onboarding equipment (laptops, desktops, mobile phones)
-
Maintain meeting room technology and vendor support contracts
-
Oversee the desk booking system
-
Crestron MTR video conferencing systems
-
Dell laptops, Apple iPhones/iPads, Android (Samsung)
-
Office 365 Suite and Admin Portal
-
ManageEngine Service Desk & Endpoint Central
-
Network troubleshooting and diagnostics
-
VPN clients, AirWatch MDM, PingOne 2FA, 8x8 Telephone
This is an excellent opportunity for a skilled support engineer looking for an immediate start in a professional and high-profile environment.
Love Success is acting as an Employment Business in relation to this vacancy.
Recommended Jobs
IT Specialist
About us Sharegain began with one question: If the largest institutions solely exercise the right to lend their stocks, bonds, and ETFs, what would it take to unlock this revenue opportunity for e…
Electrician (Commercial / Industrial Property Maintenance...
Electrician (Commercial / Industrial Property Maintenance) Salary - £40k Basic + Overtime and Shift Allowance + Fully Expensed Company Van + Benefits Location – London and surrounding area H…
Supply Chain Manager, Retail Category
Supply Chain Manager, Retail Category Vauxhall, London Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar conven…
Graduate Sales Executive
Jumpstart your career in AI Health Tech sales with a fast-growing startup based in London’s skyline district. Achieve high, learn from SaaS leaders, and make a real impact on UK healthcare. Graduate …
Educational Psychologist
Join Our National Network of Project-Based Educational Psychologists Outside IR35 | Flexible Working | Immediate Allocations | Up to £1,300 per assessment We’re building a strong, collaborative…
Product Manager - Cloud
Product Manager – Cloud £500PD Quant Capital is urgently looking for a Cloud Product Manager for our high profile client. Our client is a recently acquired financial technology business wh…
Product Designer
Are you a creative thinker passionate about crafting user experiences that don’t just work, but transform how people interact with technology? We are looking for an experienced Product Designer to jo…
Quantity Surveyor Facades
Job Description Due to continued Growth, we are recruiting for a Quantity Surveyor for our clients. Main works are large scale retrofit and regeneration works within social housing Inc. external faca…
Sales Manager
Job Title: Sales Manager – South Wales (New Business & Account Management) Location: South Wales (Field-based with occasional office visits) Reports to: Regional Sales Director Salary: Competitive…
Architect
We are a UK & Ireland practice with strong connections across all of our studios in London, Sheffield, Cardiff, Glasgow, Belfast and Dublin. We work collaboratively as one team structured by sector, …