Learning Resource Centre Advisor

We're recruiting for a Learning Resource Centre Advisor to join our team at Richmond Campus. You will be working as part the Learning Resources Department which supports student achievement by providing learners with an environment that encourages and nurtures learning whilst utilising both physical and digital resources to enrich the student learning experience. You will play a key part in ensuring the Learning Resource Centre is a suitable learning environment at all times. You will handle enquiries from students and staff on busy service desks and by email and telephone, and assist students on using online resources, databases and print resources. You will have direct responsibility for liaison for a Curriculum Area within the College to support the purchase of resources.
Together with excellent communication and inter-personal skills, you should have good working knowledge of IT and experience gained in a busy, customer-focused environment. You will have the confidence to address young people aged 16-18 and manage behaviour effectively to maintain a positive learning environment.This role is for 30 hours per week, 38 weeks per year to cover term times. Richmond upon Thames College is part of the Harrow, Richmond and Uxbridge College Group (HRUC) and is one of London’s most successful Further Education Colleges providing education and training to 16-19 year old’s and adults from across Richmond, London and Surrey, for over 80 years. We have opened a new building in 2020 and a brand-new technology-focused STEM Centre in 2024.
This exciting and innovative new learning environment is located within the grounds of the current college site, so remains convenient for public transport links – it is adjacent to the A316 and just a short walk from Twickenham rail station and a number of regular London bus routes.
We are unable to offer sponsorship for this role.
Please note: for individuals who start a term time only role after 1st September, the salary will be pro-rated from the start date to the end of this academic year (31st August 2026). This ensures that the correct entitlement to pay and holiday pay relative to the portion of the year worked.
Notice for Recruitment Agencies:
HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.
Equal Opportunities:HRUC is an equal opportunities employer. We encourage applications from all people, irrespective of disability, race, gender, age, sexual orientation, transsexual or gender reassignment, marital or civil partnership, religion/faith or pregnancy and maternity leave.
Disclosure and Barring Service checks:HRUC (Harrow, Richmond & Uxbridge Colleges) is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all staff to share this commitment. To ensure that we meet our safeguarding commitments we will carry out all necessary pre-employment checks, including undertaking an Enhanced Disclosure and Barring check for all successful candidates.
Where references are taken up by the College, it is our policy not to disclose references to candidates.
Rehabilitation of Ex-Offenders
Harrow, Richmond and Uxbridge College (HRUC) is committed to the fair treatment of all applicants, employees, learners, and volunteers, including those with criminal records. We actively promote equality of opportunity and welcome applications from a wide range of candidates, including ex-offenders. Our approach is in line with all relevant and current safeguarding and equality legislation.