Systems Administrator

About Us

The Lockwood Group is a collection of specialised companies that partner with leading pharmaceutical, biotech, and medical device companies. We deliver science first, insight driven solutions that help innovators accelerate readiness, engage stakeholders, and drive impact.

Random42 collaborate to effortlessly intertwine the worlds of science, art, and technology, producing some of the most impactful scientific imagery, stories, and interactive experiences.

About our Work

Our group structure allows us to offer a unique breadth of expertise, from scientific medical communications and education to best in class animation and visualisation, regulatory and clinical consulting, and market access solutions. By working collaboratively, we translate complex scientific information into clear, compelling communications that drive understanding and inspire action, all for the benefit of patients.

About the Role

We are seeking a talented full-time Systems Administrator to join our team. This role will report to the head of I.T. This role will be based at our Random42 offices in Central London.

The ideal candidate will have strong analytical skills, a talent for optimizing IT workflows, and will serve as the subject matter expert for our key technologies, including servers, networks, and cloud services. You will be a proactive, organized, and meticulous individual who can thrive in a collaborative environment.

Purpose of a Systems Administrator

As a Systems Administrator, you will serve as the backbone of an organization's IT infrastructure, ensuring its stability, security, and efficiency.

You are responsible for the complete lifecycle of the company's computer systems, including the installation, configuration, maintenance, and reliable operation of servers, networks, and hardware. By managing user accounts, overseeing security protocols, performing critical data backups, and troubleshooting technical issues, a Systems Administrator ensures that all employees have seamless and secure access to the technology and data they need to perform their jobs effectively. Ultimately, they work tirelessly to prevent downtime and maintain the performance of the entire IT environment, which is crucial for business continuity and productivity.

Responsibilities of a Systems Administrator

This role is essential for the smooth operation of Random42, ensuring our entire technical infrastructure runs securely and without interruption. You will manage and maintain our core IT systems, safeguard company data, and provide the technical support that underpins company-wide productivity.

Key Responsibilities

• System Maintenance: Install, configure, and maintain servers, operating systems, and software.
• Hardware and Software Management: Manage and maintain all office hardware, software, and network components.
• User Support: Provide 1st, 2nd, and 3rd line support to our staff, troubleshooting and resolving technical issues in a timely manner.
• Network Administration: Oversee the company's local area networks (LAN), wide area networks (WAN), and network segments.
• Security: Implement and maintain security measures, including firewalls, antivirus, and data backup and recovery plans, to protect our systems from breaches and viruses.
• Performance Monitoring: Monitor system performance, identify potential issues, and implement solutions to improve efficiency and reliability.
• User Account Management: Manage user accounts, permissions, and access rights across our systems, including Active Directory.
• Documentation: Maintain clear and comprehensive documentation of systems, processes, and procedures.
• Project Work: Participate in and lead IT projects, including system upgrades and new technology deployments.

Essential Skills or Qualifications

• Proven experience as a Systems Administrator, Network Administrator, or similar role.
• Strong knowledge of operating systems (e.g., Windows, Linux) and cloud platforms (e.g., Azure, AWS).
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Familiarity with database and network administration (e.g., SQL, TCP/IP).
• Proficiency in scripting languages (e.g., PowerShell, Bash).
• A strong understanding of IT security best practices.
• Excellent problem-solving and communication skills.
• Able to commute daily to our Central London office.

Desirable Skills or Qualifications

• Interest/experience in video editing / post production
• Building computers
• Proven experience in problem-solving and driving solutions.
• Demonstrates the ability to work autonomously, take initiative, and drive results.
• Shows willingness and pro-activity to drive process improvements.
• Has a strong ability to adapt to new technologies and evolving practices with a desire for continuous professional development.

Benefits & Perks

• Hybrid Working (2 days per week from home after successful completion of probation period)

Annual discretionary bonus

• 25 days holiday plus 8 bank holidays
• Company pension scheme
• Calm Premium membership
• Medicash health benefit
• Employee Assistance Programme
• Life insurance (5x salary)
• Cycle to work scheme
• Indoor cycle park
• On-site shower
• Centrally located office with roof terrace
• Breakfast and refreshments provided in the office
• Summer/Christmas parties and regular socials
• Season ticket loan
• 2 days of charity leave per year
• Employee Referral Scheme (£1,500 if you refer someone who joins the team - payable after they have been here for three months; additional £1,000 after they have been here for 1 year)

Working Location

This position is based at our Marylebone office in London, with the expectation of working on-site 5 days a week to foster strong team collaboration. We value the benefits of working together in person but also recognise the need for flexibility. While the role is primarily office-based, occasional remote work for specific circumstances can be discussed and approved with your line manager.

Working Hours

Our standard working hours are Monday - Friday 10:00 - 18:00 (35 hours per week plus one-hour unpaid lunch break per day). Unless otherwise specified, these will be the contracted hours for the role.

Responding to Applications

We would ideally like to reply to everyone individually, however due to the volume of applications we receive this isn't possible. We will, therefore, focus on successful candidates.

If your application is not successful in this instance, but you would like us to retain your CV and contact you if a position more suited to your skills and experience arises within the next 6 months, please include this in your covering email.

Conditions of Employment

Please note that any offer of employment will be subject to right to work in the UK.