Head of Marketing Communications (Hiring Immediately)

The Opportunity

As Head of Marketing Communications, you'll lead a newly established function responsible for shaping how Sitetracker tells its story in the market. You'll own the strategy that connects content, corporate communications, PR, and demand generation—ensuring our message is clear, credible, differentiated, and consistently reaches the audiences that matter.

This is an opportunity to build rather than inherit. You'll have the scope and scale to define how Marketing Communications operates at Sitetracker, partnering closely with Product Marketing and Demand Generation while establishing our content strategy and strengthening our presence with customers, sellers, media, and the broader market. The strongest performers will bring high accountability to outcomes and won't simply produce content—they'll ensure it gets used, reaches the right audiences, and drives meaningful business impact.

What You'll Do

You'll establish and lead Sitetracker's end-to-end Marketing Communications strategy, bringing dedicated ownership to a function that was previously distributed across Product Marketing and other areas of Marketing. You'll define how our stories move from messaging pillars into compelling content across written, visual, video, and other formats, ensuring the right message reaches the right audience at the right time.

You'll own corporate communications and PR, building relationships with relevant media and developing outreach programs that strengthen Sitetracker's credibility and authority in the market. You'll ensure our external narrative consistently reflects our value proposition and speaks directly to the challenges facing our ideal customers, while supporting executive communications and reputation management.

You'll partner closely with Demand Generation to ensure content doesn't stop at creation. You'll help determine how content is distributed across the website, SEO/GEO, paid channels, social, community, and other programs, bringing Marketing Communications directly into the pipeline-generation workflow. You'll establish ways to measure what content is resonating, where it's being used, and how it contributes to broader marketing and growth objectives.

Ultimately, you'll create a Marketing Communications function that gives Sitetracker a stronger and more consistent voice in the marketplace. Success after your first year means having a clear content strategy in place, active PR outreach programs, and a compelling market narrative that communicates specifically and credibly why Sitetracker matters to the customers we serve.

The Skills You'll Have

Content Strategy & Product Marketing Partnership

• Develop and execute an end-to-end content strategy spanning written, video, graphic, and other formats.

• Measure content effectiveness and use performance insights to continuously improve the strategy.

• Ensure content is actively adopted and used by the audiences and teams it was designed to support.

• Stay close to the market to understand how content is resonating and where messaging or execution needs to evolve.

• Partner actively with sellers and go-to-market teams to ensure content is useful, relevant, and connected to real customer conversations.

Corporate Communications & Press Relationships

• Build and execute PR outreach programs that increase Sitetracker's visibility and credibility in the market.

• Develop and manage relationships with press and media while maintaining a consistent external narrative.

• Lead executive communications and reputation management with clear, credible messaging.

• Leverage established media relationships to strengthen Sitetracker's presence with relevant audiences.

• Build strategic partnerships with media and industry influencers who understand the markets and customers Sitetracker serves.

Demand Generation & Content Distribution

• Create targeted Marketing Communications assets that support pipeline generation and broader growth programs.

• Understand how content should be distributed and optimized across channels and different stages of the funnel.

• Build effective cross-functional workflows with Demand Generation and performance marketing teams.

• Participate directly in Demand Generation strategy rather than operating as a downstream content provider.

• Use performance and market feedback to continually improve how content is distributed and activated across channels.

Brand Voice, Storytelling & Market Credibility

• Create compelling copy, thought leadership, and stories that strengthen Sitetracker's credibility and market position.

• Maintain a consistent visual identity and brand voice across internal and external communications.

• Provide editorial oversight across formats including whitepapers, blogs, campaigns, and other strategic content.

• Build specific, credible stories around real customer problems rather than relying on generic corporate messaging.

• Engage directly with customers to uncover meaningful stories and translate their experiences into compelling narratives that demonstrate how Sitetracker solves real-world challenges.