Medical Equipment Training Coordinator

Job overview

An exciting permanent opportunity has arisen within the Medical Equipment Training and Equipment Library department at King’s College Hospital.

This would suit someone with a background in training, in medical equipment library, and in medical equipment workshop service.

There will be opportunities to provide training and library support and become involved in equipment deployment training delivery and projects related to medical equipment management.

Main duties of the job

The Medical Equipment Resource Centre is at the main hospital site and acts as the link with clients seeking repairs to equipment. The centre also provides the equipment library function and houses a suite for staff undertaking training on medical devices.

As a major part of the Trust’s efforts to coordinate training clinical staff on medical devices the post holder will work with a wide range of clinical staff across the Trust to identify, assess, and coordinate medical device training needs.

The post holder will advise and assist senior staff in complying with trust policy and co-ordinating the delivery of medical device training.

Working for our organisation

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

Equipment Training

· Provide general administrative support to the training database team (data entry, records archiving, including copying, filing, telephone work etc.) with link to other departmental databases.

· Record all work undertaken in the appropriate format.

· Ordering medical devices and accessories on a Trust platform as needed and identified by leadership.

· Providing support and coverage to other roles within the team occasionally and as needed.

· Providing support, coverage, and travel to the PRUH site occasionally and as needed.

· Prepare programmes of training as required, agreeing priorities with the Medical Devices Management Group. These programmes may involve a range of delivery methods and tests of competence, in addition to record keeping and control assurance measures.

· Regularly assess the state of medical device training in the Trust including any outstanding needs for training. Analysis of Trust, national and international information may be required.

· Organise, facilitate and monitor programme delivery. Prepare reports for line management on progress.

· Coordinate and monitor the medical equipment training provided by outside bodies (for example medical device manufacturing companies).

· Liaise with manufacturers, suppliers and others to provide equipment training for members of Trust staff.

· Ensure effective and timely advertising for all training initiatives to their target audience, using a variety of media.

· Assist in the delivery of training to staff of the Trust.

· Assist in the development of high-quality training and training materials for clinical staff. Write and prepare training material as necessary.

· Ensure training and verification documents exist for each piece of equipment in the Trust and assist in the preparation of these.

· Assist in the development of alternative or enhanced methods of training delivery via available media in collaboration with information technology experts.

· Communicate and negotiate at an advanced level in working with and reporting to different groups.

· Visit relevant areas, audit and evaluate local training systems and advise and assist Ward/Department managers to improve or maintain staff training.

· Participate in audit and assurance work to evaluate the effectiveness and safety of relevant training systems.

· Coordinate and organise meetings, prepare agendas and papers for meetings, take and transcribe formal minutes.

· Liaise closely with medical equipment verifiers and attend meetings to discuss issues promote best practice between the departments in the Trust.

Communication

· Following collections, deliveries or general liaison with clients, report any equipment related problems (training issues, damage etc.) to managers promptly.

Quality Control

· Ensure that all work is undertaken in accordance with the departmental quality system (ISO EN 13485).

Support the development of the MEMS service and quality system by reporting problems and making suggestions for improvements.

Person specification

Education and Qualifications

Essential criteria

• Relevant NVQ 4 or diploma (including Maths, English and a science).
• GCSE A-C grade in Maths and English, or equivalent qualification or equivalent supervised experience.
• ECDL or equivalent.

Knowledge and Experience

Essential criteria

• Experience of working in a general office environment.
• Basic experience of supervising staff.
• Practitioner experience of administrative and clerical work.
• Advanced experience on Microsoft Office packages.

Desirable criteria

• Experience in an equipment training and/or maintenance environment.
• Experience in administration in the NHS.
• Experience in a helpdesk environment.
• Experience in operating a Quality System
• Experience of operating specialist database.

Skills and Competencies

Essential criteria

• Some knowledge of medical device operation, medical techniques and scientific terms.
• Able to deal with complex and unpredictable situations. Able to give verbal briefings and write instructions and procedures. Able to prioritise and manage work of others.
• Working knowledge of administrative and secretarial practice (e.g. laying out documents, filing systems, book keeping).
• Able to exercise initiative within competence.
• Able to use Excel, Word etc. to set up documents and spreadsheets, extract information and present information in written and graphical form.

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

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