Service Engineer (Smoke & Fire)

Are you a confident at decision making and using initiative? Do you have strong influencing and communication skills? We have great opportunities for Service Engineers to join us within the Service department, reporting into the Area Service Manager, working on field remote basis around the London and surrounding areas.

Position Summary

A standalone role, working from home location to customer sites to provide skilled fire/smoke damper control services across the UK.

Main duties and responsibilities

• Carrying out maintenance, repair, commissioning and service support to a range of smoke/fire dampers and control panels as well as ventilation equipment.
  
• Communicating technical information and site requirements back to the Service office
  
• Fault finding
  
• Liaising and developing working relationships both with the customer and other employees within the company
  
• Completion of relevant paperwork using our online platform
  
• Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments
  
• Lead generation, identifying commercial opportunities for business development
  
• Compliance with company policies, procedures and processes to ensure that regulations are complied with for our ongoing accreditation to REFCOM, Safe Contractor and CHAS

Essential Experience

• Basic knowledge of ventilation and smoke damper control and industry practices
• Dealing with customers and the ability to communicate technical information and site requirements back to the Service office
• Awareness and appreciation of Health and Safety requirements to industry standards.
• Understanding the importance of working in line with risk assessments and method statements
• Providing an appropriate audit trail of documentation relating to servicing of customer sites
• Base level electrical and wiring knowledge
• Previous experience in duct work

Desirable

• Completion and understanding of the importance of Dynamic Risk Assessments
• Knowledge of smoke damper control products
• Manufacturer training
• All round HVAC knowledge
• Sound controls knowledge
• Practical Smoke/Fire Damper or controls experience
• An appreciation and understanding of the benefits of lead generation and completion of relevant forms

Essential Qualifications

• GCSE or equivalent
• Engineering/Mechanical type qualification
• Full Driving Licence
• Computer literacy
• ACRIB / CSCS Card or other safety awareness course

Desirable Qualifications

• IPAF
• PASMA
• HND/C Mechanical or Electrical engineering or similar
• Level 2 or 3 NVQ in an Engineering/Mechanical or Electrical type qualification
• Level 2 or 3 NVQ Refrigeration & Air Conditioning
• Controls qualification
• Controls qualification
• ACRIB / CSCS Card or other safety awareness course

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