Sales Advisor

Sales Advisor
£30,000 - £36,000
Based at our Aldgate office, this full-time role runs Monday to Friday, 8am–6:30pm, with some Saturday and Bank Holiday shifts on a rota. Remote work flexibility can be discussed at interview.
We’re looking for a Sales Advisor to join our team in London. This is,a sales role, but it is sales with a difference. The focus is on building relationships and helping people make the right decisions for them and their particular circumstances - not cold calling.
We think there’s nowhere better than The Good Care Group to grow your career as a Sales Advisor, where you’ll receive second to none training and be part of an award winning, and CQC “Outstanding” rated team. We think there’s nowhere better because:
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Great place to build your skills with potential development opportunities across the business - in 2024, over 30% of Head Office positions were filled through internal hires.
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Benefits package: Family friendly benefits including: grandparents leave and enhanced bereavement leave, Holiday buy and sell scheme as well as 2 paid volunteer days
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Level 2 Disability Confident Employer
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Peer lead steering groups, including LGBTQ+, Ethnicity and Culture and Neurodiversity
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Employee Assistance Programme offering confidential advice and support
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96% would recommend working with us to others on Glassdoor
What you’ll be doing:
As a Sales Advisor with The Good Care Group you'll deliver high-quality customer service with professionalism, empathy, and respect, ensuring all client interactions reflect our commitment to trust and excellence.
You will respond to enquiries promptly within agreed KPIs, accurately recording data in our CRM. You’ll collaborate with the team, demonstrating expertise in managing a personal pipeline from initial contact to sale, and meeting conversion, growth, and revenue targets.
You’ll have:
Essential:
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Sales experience
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Customer service experience
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Competent with IT and database management/updating preferably Salesforce
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Strong spoken and written communication skills
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Planning and organisation skills with ability to effectively prioritise workload
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Ability to work in a fast-paced environment
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Confidence in having sensitive conversations with empathy and compassion
Desirable:
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Care industry experience
Equal opportunity statement
The Good Care Group and Oxford Aunts is an equal opportunity employer. We are proud to be a disability confident, and age diverse employer. To support a fair and inclusive hiring process, we anonymise all applications before they reach the hiring manager to help reduce unconscious bias.
Successful candidates will also be required to undergo a Standard Disclosure and Barring Service (DBS) check