Account Manager
Account Manager
📍 Location: London | Hybrid working
📄 Contract Type: Full-time | Permanent
🏢 Company: Foodbuy Group (part of Compass Group UK & Ireland)
What you'll be doing
As an Account Manager, you’ll be the face of Foodbuy to internal Compass clients. You’ll lead on client engagement, commercial delivery, and stakeholder alignment — ensuring that each sector you support is well-served, informed, and equipped to achieve its business objectives through procurement excellence.
🤝 Build and manage strong client relationships
- Act as the lead point of contact for designated Compass sectors
- Develop a deep understanding of sector needs, priorities, and performance goals
- Lead joint business planning (JBP) sessions to align commercial strategy and drive shared outcomes
- Proactively communicate Foodbuy’s value proposition to key stakeholders
- Identify and deliver sector-specific commercial opportunities in partnership with procurement teams
- Support pricing strategy, supplier engagement, and contract renewal processes
- Drive initiatives that increase purchasing income and improve supply chain performance
- Ensure successful mobilisation of new business and respond to challenges with agility
- Track KPIs and compliance against agreed targets
- Analyse data to provide actionable insights and regular account performance reporting
- Promote the use of preferred suppliers and contracted product ranges across the sector
- Lead on issue resolution and crisis support, ensuring strong communication throughout
- Help sectors meet their sustainability KPIs and net zero goals
- Support the rollout of ESG initiatives and client-facing sustainability content
- Promote supplier stories and CSR impact in client communications
- Contribute to education and awareness of Compass and Foodbuy’s social value agenda
- Work with cross-functional teams including procurement, culinary, operations, and data
- Represent sector interests in central Foodbuy projects (e.g. onboarding, reporting, promotions)
- Share client feedback to support continuous improvement and innovation
- A relationship-led, commercially aware account manager with experience in procurement, supply chain, or commercial roles
- Strong analytical skills and confidence in using data to inform decisions
- A confident communicator with the ability to influence at all levels
- Experienced in managing multiple stakeholders within a large, matrix organisation
- Calm, organised, and resilient under pressure
- Committed to delivering exceptional service and building long-term value for clients
- Passionate about sustainability and continuous improvement
- Ambitious, proactive, and keen to grow within Compass Group
- Represent Foodbuy at the frontline of our client relationships
- Join a high-performing team in a FTSE 100 business
- Shape supply chain and commercial strategies that directly impact sector success
- Access wide-ranging career development opportunities across Compass
- Enjoy flexible hybrid working and a competitive benefits package
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