IT Project Manager, EMEIA

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

The IT Project Manager, EMEIA is responsible for delivering locally executed projects that support the objectives of a wider regional programme. Reporting directly to the Programme Manager, EMEIA, this role plays a key part in implementing business and technology change aligned to enterprise strategies while ensuring relevance and execution at a regional level. The postholder will lead projects from initiation through to closure, ensuring they are delivered on time, within budget, and in accordance with defined scope and quality standards. Operating within the centrally governed, locally executed GloCal delivery model, the IT Project Manager, EMEIA ensures that local projects are effectively scoped, managed, and reported, contributing to the overall success of the regional programme schedule.

RESPONSIBILITIES

• Plan, manage, and deliver regional IT projects to time, cost, and quality standards using established Enterprise Portfolio governance model and Burberry’s Project Management Life Cycle (PMLC) framework.
• Translate Enterprise Portfolio project governance and reporting requirements into local project execution plans, ensuring compliance.
• Define and manage project scope, deliverables, dependencies, and outcomes in collaboration with central teams and local stakeholders.
• Lead a team of regional project contributors including Business Analysts, Project Support Officers, contractors and third-party vendors.
• Collaborate closely with the Programme Manager, EMEIA to ensure alignment with programme-level goals and escalate risks or delivery threats promptly.
• Monitor and manage regional project risks, assumptions, issues, and dependencies and contribute to programme-level reporting.
• Manage project documentation including plans, status reports, and change controls in accordance with Enterprise Portfolio governance.
• Ensure effective handover of delivered solutions to service management and operations.
• Coordinate with Enterprise Portfolio PMO and portfolio assurance teams to provide inputs for reporting, gating, and financial tracking.
• Support local demand planning and resource scheduling in coordination with the Programme Manager, EMEIA.
• Contribute to regional lessons learned and continuous improvement initiatives.
• Manage financial tracking at project level, ensuring forecasts and actuals are aligned, variances explained and resource allocations monitored.

PERSONAL PROFILE

• Proven experience in delivering end-to-end IT or business change projects in a matrixed environment.
• Project management certification and familiarity with Agile, Waterfall and Hybrid methodologies.
• Strong understanding of IT infrastructure, networking, and/or cybersecurity projects is desirable.
• Experience working in or alongside centralised PMO/governance structures.
• Effective communicator with the ability to translate technical language for business users and vice versa.
• Highly organised with strong stakeholder engagement, time management, and problem-solving skills.
• Demonstrated ability to work collaboratively with central and local teams across functions and geographies.
• Proficient in project management tools such as Microsoft Project, Shibumi, or other similar tools.
• Enthusiastic, passionate, and driven to deliver quality outcomes, team player
• This role will require a highly technical project manager who can lead technical teams within the organisation and external partner engineers.
• Strong understanding of architectural drawings, data cabling, wired and wireless network design, AV design
• Proven experience and knowledge of hardware and software installation, upgrades, site maintenance (Network, Point of Sale, Payment Terminals, Computers, Scanners, Printers, CCTV, Audio Visual, Footfall)

MEASURES OF SUCCESS

• Delivery of desired service performance, within agreed budget targets.
• Technical issues are resolved quickly and effectively.
• Positive Retail Management and IT feedback.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || London || IT || COMMERCIAL (REGIONAL) || n/a ||