Associate Manager, Digital Growth

s360 UK is looking for an Associate Manager, Digital Growth with 1–3 years of experience and a passion for eCommerce and retail to join our growing team. Our London team of 30+ works closely together, acting as an extension of our client’s team for leading brands such as Emma Bridgewater, schuh, and New Era.

As an Associate Manager, you’ll support the day-to-day running of digital growth strategies across a range of exciting retail brands. You’ll work closely with managers, specialists and cross-channel teams to help our clients grow through smart execution, great communication, and commercial understanding.

The Role
We’re looking for someone who is organised, eager to learn, and ready to make an impact. You’ll be hands-on in managing accounts and relationships, always striving to connect the dots between strategy and delivery. The role is structured around four key pillars:

Execution & Project Management

• Act as the day-to-day contact for 3–5 accounts, ensuring coordination across s360 and client teams.
• Confident in managing timelines, closing the loop and ensuring high-quality delivery across all areas of client work.
• Build strong working relationships with clients, earning trust through organisation, clarity and follow-through.
• Collaborate with Managers and Directors to ensure all actions are aligned to the broader client strategy.

Reporting & Commercial Awareness

• Confident using platforms like Looker Studio, Google Analytics, and other tools to assess weekly and monthly performance.
• Lead weekly insights and monthly reports, offering commentary on trends, targets and what to do next.
• With guidance, contribute to quarterly reviews by supporting data pulls, insight development, and presentation creation.
• Develop a deeper understanding of key eCommerce metrics such as ROAS, CPA and how they support growth goals.

Strategic Thinking

• Develop a clear understanding of each client’s goals, audience and business.
• With support, contribute to media planning and channel mix recommendations that support broader growth strategies.
• Participate in brainstorms and planning sessions - bringing ideas, asking smart questions, and building your confidence.
• Comfortable presenting to internal teams and external clients, both in meetings and via calls.

Training & Development

• You’ll have structured training through s360’s onboarding programme and dedicated time to upskill in the platforms, industry and wider digital trends.
• Regular check-ins with your manager to help set goals, track progress and identify areas of growth.
• Opportunities to attend internal learning sessions and expand your understanding of digital strategy.
• Encouraged to share ideas and insights with the wider team as you grow in confidence.

Why s360 UK?

At s360, our purpose is to transform retailers into ecom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers. To be the best for our clients, this means we also put everything into transforming careers for ecom professionals too.

We’ve created a culture where people love where they work, and to put it simply, we’re in business to create exceptional growth opportunities for s360ers. We empower s360ers to experience career firsts that they wouldn’t get elsewhere, whether that is travel opportunities, exciting brands, learning and development or experiencing new digital firsts.

Our work environment is built around inclusivity, mutual respect, and built on a foundation of ‘attitude creates ability’ culture, which means we value the way you approach work, not just the skills you have. This means you’ll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way.

Benefit & Perks…

We’re excited to have created a genuinely great place to work everyday, but also back this with a market leading range benefits & perks that include:

• Hybrid working with 40% of time in the office based on a schedule that suits you
• Flexible working hours and ability to work remotely internationally
• Between £250- £2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development
• 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards
• Parental leave policy with up to 6 months at full pay as a primary carer
• Access to free mental health support and counselling
• Tech set-up including new iPhone & contract and a “home working tech kit”
• Summer Fridays! Early finishes in June, July & August
• 4% employer pension contribution and access to Penfold Pensions, the UK’s leading private pension provider

As part of s360, our London team is backed by the resources, technology & AI solutions of a 300-person agency. You’ll have the chance to work on global brands, collaborate with our international teams and travel, so we look for candidates with a global outlook.

Be yourself, we like you that way.

At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages and supports everyone to be their full authentic selves at work. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience.

Applying for the Role
To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Digital Growth/Client Service and what stands out about joining the team.

NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered.